Review of SAP SuccessFactors HCM
November 14, 2025

Review of SAP SuccessFactors HCM

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Recruiting
  • Onboarding
  • Performance Management
  • Compensation Management
  • Learning
  • Succession and Development
  • Workforce Analytics

Overall Satisfaction with SAP SuccessFactors HCM

It is our source of truth for any personnel related information. It provides us with accurate, timely and complete repository to store people data for our organisation, which then feeds to our analytics tools to help with decision making

Pros

  • The performance review process and how that feeds into our Succession and Talent review processes
  • Interface is more user friendly than SAP OnPrem
  • New capability on offer like Joule and WalkMe

Cons

  • Date-driven Job Info records needs improvement. SAP SuccessFactors HCM seems to have issues with "inserting" any future-dated records.
  • Better alignment to SAP's info types
  • Availability of People Analytics through People Stories
  • Org Chart visibility
It suits the majority of our requirements
yes, using a support partner and in-house developed tools
We are not ready for this. We are still focused on data accuracy and stream-lining/standardising processes
  • Workday Workforce Management
In my opinion, it's About the same as SAP SuccessFactors HCM

Do you think SAP SuccessFactors HCM delivers good value for the price?

No

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

No

Did implementation of SAP SuccessFactors HCM go as expected?

No

Would you buy SAP SuccessFactors HCM again?

Yes

Its a "jill of all trades" product. Good a being mediocre for supporting the major HR processes...but its not a specialised product.

SAP SuccessFactors HCM Feature Ratings

3.4
Employee demographic data
5
Employment history
5
Job profiles and administration
2
Workflow for transfers, promotions, pay raises, etc.
3
Organizational charting
3
Organization and location management
3
Compliance data (COBRA, OSHA, etc.)
3
4.0
Pay calculation
5
Support for external payroll vendors
4
Off-cycle/On-Demand payment
4
Benefit plan administration
3
Direct deposit files
4
Salary revision and increment management
5
Reimbursement management
3
5.0
Approval workflow
5
Balance details
5
Annual carry-forward and encashment
5
4.6
View and generate pay and benefit information
5
Update personal information
4
View job history
5
View company policy documentation
4
Employee recognition
5
Asset Management ()
Not Rated
3.7
Report builder
4
Pre-built reports
4
Ability to combine HR data with external data
3
Integration with other HR capabilities ()
Not Rated
4.6
Performance plans
5
Performance improvement plans
5
Review status tracking
4
Review reminders
4
Multiple review frequency
5
5.0
Create succession plans/pools
5
Candidate ranking
5
Candidate search
5
Candidate development
5
4.0
New hire portal
4
Manager tracking tools
4
4.0
Corporate goal setting
4
Individual goal setting
4
Line-of sight-visibility
4
Performance tracking
4
5.1
Job Requisition Management
6
Company Website Posting
4
Publish to Social Media
5
Job Search Site Posting
5
Duplicate Candidate Prevention
6
Applicant Tracking
5
Notifications and Alerts
5

Comments

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