SAP SuccessFactors HCM
November 17, 2025

SAP SuccessFactors HCM

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP SuccessFactors HCM

SAP SuccessFactors HCM is utilised within our organisation for our People & Performance functions. It is our one stop shop for all things Human Resources. As a hiring manager, it streamlines our recruitment process, helping me manage raising an initial job requisition through to posting job applications and screening candidates before offering successful candidates a role.

Pros

  • Provides an interface to view the status of all recruitment candidates
  • Sends automated emails
  • Provides an up to date org chart

Cons

  • The org chart can be difficult to navigate, there are two separate views and its not obvious how these are linked
  • Document management has required us to implement a separate solution
  • Its not clear when automated email have been sent
  • Helped us to unify our employee experience between different areas of the organisation
  • Automated some HR tasks
Some parts are intuitive, browsing around the interface is fairly self explanatory. Having clearer process flow charts in built in the various processes would be helpful. There are two org charts views and it can be confusing which one to use for what.
AI could be used to assist screening candidate CVs, rating candidates against a provided skills matrix. AI could be used to suggest improvements or optimisations to workflows.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

SAP SuccessFactors HCM is great at providing a streamlined recruitment process. It also provides clear visibility on our overall org chart making it clear to everyone in the organisation.

SAP SuccessFactors HCM Feature Ratings

7.3
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
8.0
View and generate pay and benefit information
Not Rated
Update personal information
8
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
6.7
Job Requisition Management
7
Company Website Posting
7
Publish to Social Media
7
Job Search Site Posting
7
Duplicate Candidate Prevention
7
Applicant Tracking
7
Notifications and Alerts
5

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