Sapling

Sapling

Score 8.7 out of 10
Sapling

Overview

What is Sapling?

Sapling is an AI-driven writing assistant designed to help professionals compose more on-point messaging for happier customers, from Sapling Intelligence in San Francisco.
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Recent Reviews

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Pricing

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What is Sapling?

Sapling is an AI-driven writing assistant designed to help professionals compose more on-point messaging for happier customers, from Sapling Intelligence in San Francisco.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Demos

Sapling - What our customers say?
02:39
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Product Details

What is Sapling?

Sapling is an AI-driven writing assistant designed to help professionals compose more on-point messaging for happier customers, from Sapling Intelligence in San Francisco.

Sapling Video

Learn about what customers say about Sapling

Sapling Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

 (17)

Attribute Ratings

Reviews

(1-5 of 5)
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Theresa A Rahman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
In terms of fixes and integrations: Sapling.ai is my favorite. It offers multiple integrations with third-party software such as Salesforce, Mailchimp, Slack, Microsoft 365, Discord, and Linkedin.
  • It works in all text-based web applications like Gmail, Salesforce Lightning, and Zendesk and helps improve typing ability.
  • Offers over 40 integrations with Sapling AI
  • Integration with Salesforce, Linkedin, Slack and many more ...
  • There is no extension for Safari yet.
This tool is generally more useful in commercial settings. However, that doesn't mean that people can't use it and make a profit.
  • It also has custom plugins for Google Docs, Outlook, and Google Slides.
  • Better and faster writing suggestions.
  • Personal dictionary, weekly writing statistics and autocomplete.
  • Sapling helps me write better and faster by providing personalized suggestions based on context and prior experience.
Compared to Grammarly and ProWritingAid, Sapling.ai offers more suggestions as I write emails and articles.
Score 10 out of 10
Vetted Review
Verified User
Sapling.ai is an AI-based writing tool that will give your campaigns a boost by assisting with skills like generating fresh ideas and angles for a high converting copy. It comes with a set of features like auto-grammar check, spelling check, word predictions, and more. This makes it a great tool for content marketing and writing. With this tool, you can create fresh content in seconds and save a ton of time.
  • AI messaging assistant
  • Fast response
  • Reduce time
  • Improve integration part
  • Also have an offline app
I have been using Sapling for a couple of years now and I must say that I am pretty impressed with the tool. It comes with a lot of useful features and allows you to create a large volume of content at a minimum cost.
  • Customer response
  • Content creator
  • Share and reuse message
  • Quality observation
  • Improve content and responce
  • Professional emails
Prashant Singh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We using Sapling for our software email marketing professional emails Sapling has been a great find for me in writing good content for emails and websites. A great dashboard with good customer support makes it more reliable. I would definitely recommend this software to other organizations. Sapling is generally great for any sort of communication medium (email, chat, customer service, etc.). The only area where it's slightly less capable is around technical communication specific to code that software engineers write.
  • Chrome support
  • Checking grammar
  • Professional email content
  • Easy to use
  • Integration should [be] improved.
Sapling is a great automated response system that helps you or your company respond to customer questions faster and with a higher level of quality. It is integrated into a number of the top CRMs and messaging platforms and it is easy to set up, train and use. I like that it improves efficiency and customer satisfaction and it serves as a great replacement for some of the more mundane and time-consuming parts of customer support.
  • Respond to customers with a click.
  • Integration
  • Spelling check
  • Increase efficiency
Peter Suter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Sapling has been a great find for me in writing good content for emails and websites. A great dashboard with good customer support makes it more reliable. I would definitely recommend this software to other organizations. The best feature that makes Sapling a reliable and great platform is its customer support. I love to use this superb software.
  • It is robust in nature and easy to handle in all terms regarding creating good content.
  • Another best feature that I like the most that it easily finds out any possible mistake in my writing easily detects different errors and spelling mistakes within few seconds which is great.
  • It is helping me to create best possible professional e-mails, to the point content and best writing experience.
  • [I feel the] integration of Sapling with other softwares is not good.
  • It does not easily integrate with the other writing software that I was already using in the organization [in my experience].
  • It was very hard to actually link all the software with it and easily get access all in one platform for writing good content which [I feel] needs to be fixed.
Sapling is on the top of the list in providing writing services for all type of businesses available in the market. Sapling has been used in my organization for some time and all the staff members are very much satisfied with their features and services because of its go-to functionality and easy to use nature.
  • It has all the amazing features to be the best in the niche of writing.
  • It works on the automated system which is totally AI-based, the AI functionality is solving all the major problems by just mentioning any mistake in the writing and provide a solution or change in that particular section.
  • Customer support is amazing.
  • They are always available to listen to the questions and provide a solution for the customers.
  • Sapling sometimes is not able to detect wrong spellings which need to be fixed as soon as possible.
  • Listen to questions carefully and try your best to update with the best possible solution which is workable and easily approachable.
I have been using this software for a very long time in my organization, it is very easy to use with having the interface created on a very advanced module. Designed with much modernized UI and dashboard is very pleasing to use and to have the best experience on it.
Score 10 out of 10
Vetted Review
Verified User
I'm an engineering manager and I find Sapling to be incredibly useful for my external-facing emails. Whether I'm responding to a third-party partner or a prospective candidate, Sapling acts as a secondary proofreader for me and gives me confidence in my communications. There are also times when I need to help our customer support team in addressing a direct technical issue with a customer. I'm able to leverage Sapling while on Zendesk to craft a well thought out response to customer concerns.
  • Grammar checking
  • Spell checking
  • Auto suggestions
  • Dictionary feature for customization
  • Google Chrome support
  • Google Docs add-on support
  • No Google Slides add-on.
Sapling is generally great for any sort of communication medium (email, chat, customer service, etc.). The only area where it's slightly less capable is around technical communication specific to code that software engineers write. This isn't really a downside though, as I have yet to find any writing assistant capable of parsing out code references correctly.
  • Clear and concise communication.
I had some issues with loading suggestions on a particular website and I wrote into the team about it. Within a couple of days, they had resolved the problem and pushed a new fix to the Chrome store. Amazing support.
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