SciQuest - A great Procure to Pay tool
January 06, 2016

SciQuest - A great Procure to Pay tool

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Spend Director
  • Accounts Payable Director
  • Total Supplier Manager

Overall Satisfaction with SciQuest

SciQuest is used across the whole organization encompassing the complete procure to pay system. The software was chosen to help automate a manual and at times redundant processes at the university. SciQuest is now the only way to procure and pay for goods and services on campus. Manual processes have been completely changed and streamlined.
  • The shopping experience is one that users can identify with as it takes on a Amazon-like shopping experience.
  • The workflow system, while it takes some time to tweak and refine, works particularly well, especially with former manual signatures being done electronically now.
  • The audit trail and history tabs are very useful for knowing who did what when and who did the approvals. This process was, at times, challenging under our old system.
  • Sciquest and Banner have some issues with invoice adaptors. Manual workarounds need to be undertaken which can prove to be time consuming and laborious for AP.
  • Sciquest and Banner need to address the Canadian tax system quickly. It's complex and neither system handles it very well.
  • It would be helpful for administrators to be able to see draft carts when clients call for help.
  • It has been shown to increase employee productivity campus wide by efficiency savings of over $200,000.
  • The finance workarounds however negatively impact these savings as the processing time in sciquest vs. Banner is greater.
  • Faculty is happy with the speed of orders and we are finding more users coming on line.
The culture of the institution must be ready for the migration to this type of system. Without top level buy-in and a mandate to implement fully, the system would not be used to its full potential. Universities who cannot handle the full on implementation should not implement. SciQuest Science catalogue is not useful in the Canadian context and I regret purchasing the module.