Very poor deliverability
November 05, 2022

Very poor deliverability

Michael Harrop | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sender

I needed something that would let me email tens to hundreds of thousands of people who filled out a survey on our website.
  • UI seemed fine/standard
  • Price/free plan is generous
  • Basic features were good/standard
  • Deliverability/open rates are extremely low compared to other providers. IE: I was getting 50-60% open rates with most providers and 6.5% with Sender.
  • Unable to use it due to poor deliverability
The others have open rates of 50%+. Sender's was under 10%. I selected Sender because of the generous free plan.

Do you think Sender delivers good value for the price?

No

Are you happy with Sender's feature set?

Yes

Did Sender live up to sales and marketing promises?

No

Did implementation of Sender go as expected?

No

Would you buy Sender again?

No

If you want your emails delivered to people's inboxes instead of spam, this ain't it. Not sure if it's their fault at all or if it's just that spammers are more likely to use lower-cost products and thus ruin it for others?

Sender Feature Ratings

WYSIWYG email editor
8
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Mobile optimization
Not Rated
Email deliverability reporting
8
List management
8
Triggered drip sequences
Not Rated
Dashboards
8
Standard reports
8
Custom reports
Not Rated
Link Tracking
Not Rated