SendinBlue Had Ups and Downs
August 28, 2015

SendinBlue Had Ups and Downs

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with SendinBlue

We are travel journalists and decided try SendinBlue to promote a novel that my husband had written and published. We sent it to a database we had cultivated over the past year and had a very good experience. We were quite pleased with our open rate. Our biggest complaint was not being able to send the message in real time and having to wait on approval, as well delivery. Although we may not use SendinBlue for this campgain again, we will certainly use them again for the next novel promotion.
  • Great customer service. They responded immediately when I called or emailed.
  • Easy templates to build your message
  • Easy, detailed, and thorough metrics for analysis and effectiveness
  • Challenging database management. I would have liked a simpler search box to find specific people in the database
  • Couldn't send a message in real time. It had to be approved and then would be sent out at pre-planned intervals that couldn't be altered.
  • Sadly, SendinBlue didn't really help us sell any more books. Perhaps it just wasn't the vehicle for novel sales.
  • It really allowed us to clean up our database by pointing out soft and hard bounces.
  • Constant Contact,MailChimp
Better in back end analysis. Not as good in database management.
I think SendinBlue might work best for smaller databases or for regular and consistent mailings where timing isn't an issue. But it is great for first time users who might need a bit more hand holding or tutorials.

Brevo Feature Ratings

WYSIWYG email editor
Dynamic content
Ability to test dynamic content
Landing pages
A/B testing
Not Rated
Mobile optimization
Email deliverability reporting
List management
Triggered drip sequences
Not Rated
Standard reports
Custom reports