Powerful Asset Management, but you pay for it!
December 08, 2021
Powerful Asset Management, but you pay for it!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ServiceNow IT Asset Management
We utilize this software to manage and categorize our configuration database and automate on top of that.
- Flexible Fields
- Custom Assets
- Integration with other platforms
- Pricing, the software is EXPENSIVE!
- UI, their UI is very dull
- API extensibility. The features available are great, but to truly make it what you want, you need to put in A LOT of work.
- Searchability
- Integrations
- Custom fields
- The integrated search has allowed our engineers to find information much quicker
- The custom lifecycle rules allow us to see exactly where hardware stands
- The custom reports let us gain insight into our evironment.
- Combodo iTop and Zendesk Support Suite
This is by far the best software on the market in my opinion for configuration and asset management.
Do you think ServiceNow IT Asset Management delivers good value for the price?
Not sure
Are you happy with ServiceNow IT Asset Management's feature set?
Yes
Did ServiceNow IT Asset Management live up to sales and marketing promises?
Yes
Did implementation of ServiceNow IT Asset Management go as expected?
Yes
Would you buy ServiceNow IT Asset Management again?
Yes