Review For Service Now
Overall Satisfaction with ServiceNow IT Asset Management
We were using Service now for incident management and managing all new requests, any employee can open a request for it as we have thousands of employees are working from home hence Service now works efficiently to work with, also it is easy to have the current status as we can have current comments and steps to be taken are clearly visible.
Pros
- Incident Management
- Reporting for Incident
- Dashboards
Cons
- UI can be better, It sometime hard to search the tickets
- Learning curve is Long ,
- Incident Management
- Data Migration
- Effective Incident management saves lot of time.
Do you think ServiceNow IT Asset Management delivers good value for the price?
Not sure
Are you happy with ServiceNow IT Asset Management's feature set?
Yes
Did ServiceNow IT Asset Management live up to sales and marketing promises?
Yes
Did implementation of ServiceNow IT Asset Management go as expected?
I wasn't involved with the implementation phase
Would you buy ServiceNow IT Asset Management again?
Yes
Comments
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