SetMore: Appointment scheduling made easy at an affordable price
December 23, 2020

SetMore: Appointment scheduling made easy at an affordable price

Robbie Lang | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SetMore

Our College Services team uses SetMore to schedule appointments with students. It's a helpful tool for making appointment scheduling easy. It syncs with our Outlook calendars so students can click on the Appointment Scheduler link for their advisor and pick any open time-slot showing that works for them. It cuts down on having to email or text back and forth numerous times to try to find a common meeting time that works for the student and advisor. Advisors can text or email out their SetMore appointment scheduling link to their whole caseload of students and students can then book their appointments using that link.
  • Good/fair price compared to competitors.
  • Every user on the account gets their own personalized appointment scheduling link.
  • Flexibility with services you can make available.
  • Calendar synching errors and bugs.
  • Certain fields seen by the scheduler can't be edited.
  • Office 365 sync has to be turned on and off pretty regularly to fix issues (time consuming).
  • Faster/more appointments scheduled.
  • Less hassle (time spent going back and forth) to find a common meeting time that works for all parties.
  • Pretty decent user interface for the appointment scheduler.
I've used various appointment scheduler tools directly through Outlook and Google. Google calendar has an appointment slots feature that I've tried, but it wasn't the right tool for what we needed, so we ended up not using it. SetMore is the only paid appointment scheduler tool/software that I've subscribed to.

Do you think SetMore delivers good value for the price?


Are you happy with SetMore's feature set?


Did SetMore live up to sales and marketing promises?


Did implementation of SetMore go as expected?


Would you buy SetMore again?


As mentioned before, the price point of SetMore is better than many of its competitors. We pay $25/month for our whole team to use it, although I think they might be changing the price plans soon so we may have to reevaluate this factor later. I can't give it a 10 out of 10 review because we've just dealt with way too many calendar syncing errors and bugs in our time using it - and SetMore has been way too slow in actually fixing the issues. Customer service is always quick to respond in Chat, but it's a different story with how fast their developers can fix bugs and how much they choose to prioritize certain issues. For the most part, especially more recently, we've had a good experience with SetMore - and it makes appointment scheduling with our students easier. We're glad to use it and I would recommend it to others in education who support students doing 1 on 1 advising. Just except some bugs to come up now and then that may not get fixed immediately.