Item: Constant Contact Lead Gen & CRM
Rating: 10
Author: Denis Muhuri

Use Cases and Deployment Scope

SharpSpring is used at FunnelBud both as a marketing automation tool and a sales CRM. We also provide services to help other companies implement SharpSpring into their marketing efforts. SharpSpring is a powerful marketing automation tool and businesses we've helped implement SharpSpring into their marketing strategy have seen an improvement in the leads they get.

Pros and Cons

Helps capture leads
Many features that are helpful in marketing automation.
Comprehensive reporting which enables someone to have a clear idea of which marketing efforts are working best for their company.
Lead segmentation
Lead scoring
Email automation and personalization capabilities

Haven't experienced any downside so far, SharpSpring support has always helped me whenever I encountered difficulty.

Return on Investment

Helps to capture more leads.
Makes the sales process streamlined.
better lead segmentation
Higher email open and click through rates

Alternatives Considered

HubSpot

I'd say it SharpSpring offers similar features to HubSpot but at a more affordable pricing point, that allows small and medium businesses to enter into the world of marketing automation.

Key Insights

Do you think Constant Contact Lead Gen & CRM delivers good value for the price?

Yes

Are you happy with Constant Contact Lead Gen & CRM's feature set?

Yes

Did Constant Contact Lead Gen & CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Constant Contact Lead Gen & CRM go as expected?

Yes

Would you buy Constant Contact Lead Gen & CRM again?

Yes

Usability

Has a great user interface and online help docs in case you are not sure about something. They also have great support that is responsive and helpful.

Support Rating

Support is great, responsive, and very helpful.

Likelihood to Recommend

SharpSpring is great in eliminating certain marketing tasks that are repetitive by having features like visual workflows which enable users to create automation.
The software also helps create inbound funnels that capture leads, one is able to segment leads using various ways e.g. custom fields.
A CRM is also included in SharpSpring which helps both marketing and sales teams work seamlessly.

Powerful software for marketing automation

Overall Satisfaction with SharpSpring