Small marketing team enjoys SharpSpring
September 28, 2019

Small marketing team enjoys SharpSpring

Hannah Richardson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

Our small marketing team of six uses SharpSpring to manage leads, and create and automate content. It helps our sales team stay organized and remember where leads are in the sales process. Our content development team uses the email tools to send monthly newsletters and uses the automation tools to send out lead magnets on our company website.
  • Customer support is fantastic. Whenever I have a question or run into an issue, they are always so quick to respond with a helpful answer.
  • Lead management and tracking tools are helpful. Knowing who is on your site, on what pages, and for how long has been really nice. Also, the ability to customize the sales pipeline makes organization a breeze for our sales team.
  • The automation/workflow feature is really easy to use and makes life so easy.
  • The landing page development tools are a bit difficult to navigate during the first few page builds. The landing page development is also pretty basic, unless you're savvy with coding.
  • The form builder doesn't have the ability to do conditional logic.
  • We're charging several clients to use the platform on a monthly basis.
  • We've garnered several clients from SharpSpring built forms and emails.
SharpSpring works well for our sales team, who manages leads and business coming in. I, as a part of the content development team, personally avoid using the landing page builder. For one, we have to create a subdomain for the landing page, so the URL looks a bit weird, especially when using for PPC campaigns. And secondly, the landing page development tool is very basic. Unless you know how to code, your landing page is going to be fairly plain. I enjoy the tool for sending out emails and building automatons.

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
Not Rated
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Landing pages
3
A/B testing
5
Mobile optimization
3
Email deliverability reporting
5
List management
7
Triggered drip sequences
8
Lead nurturing automation
6
Lead scoring and grading
2
Data quality management
Not Rated
Automated sales alerts and tasks
7
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
6
Social profile integration
6
Dashboards
6
Standard reports
7
Custom reports
7
API
8
Role-based workflow & approvals
8
Customizability
7