If you are an Inbound agency, you need to look at this automation software.
September 28, 2019

If you are an Inbound agency, you need to look at this automation software.

Bo Ray | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Overall Satisfaction with SharpSpring

We utilize SharpSpring to help in our lead generation and nurturing processes. We also use it to see how effective our marketing campaigns are. We use it on our website, we send emails through it and we use it to post our social media content. It is use in both our marketing and sales departments.
  • I really like their content calendar for social media, email campaigns and blog posts. It makes looking at what you have posting the entire month at a glance. When using it for clients, it makes it easy for them to see what you are doing for their company as well.
  • I like their meetings function that was just recently released.
  • I like that the features above are built into the same price. You don't have to purchase separate versions, or "hubs" if you will in order to get the functionality you want.
  • I'm not a big fan of their media upload section - specifically you can't upload videos to it. You can only link videos to it that were uploaded to other places like YouTube. While I understand the basic purpose of being able to track clicks better the way they do it, I want to be able to schedule video uploads to Facebook through Sharpspring and have the video native on Facebook as opposed to sharing it from YouTube.
  • While they have a lot of third party plugins through Zapier, I would like to see more native plugins.
  • The biggest native plugin I wish they had is a good message bot. I really miss that with my last software.
  • We haven't been using SharpSpring long enough to recognize a true ROI.
Overall, HubSpot is much more feature-rich. However, they have those features spread across 3 different hubs. I wanted to use a few features from each of the hubs, but in order to do that, I would have to spend over 1,200.00 a month. SharpSpring has almost every feature I wanted (and would use for my clients) for a fraction of that cost. So far I have been able to find acceptable workarounds for the few things that SharpSpring is missing.
SharpSpring is very well suited for a local business. Their price points are fantastic considering the functionality you get from it. I don't know how well it would scale for a large corporate business. Since I don't work with large businesses, I could be wrong about that.

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
8
Dynamic content
9
Ability to test dynamic content
7
Landing pages
9
A/B testing
8
Mobile optimization
8
Email deliverability reporting
8
List management
8
Triggered drip sequences
8
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
Not Rated
Automated sales alerts and tasks
9
Calendaring
10
Event/webinar marketing
9
Social sharing and campaigns
7
Social profile integration
8
Dashboards
9
Standard reports
9
Custom reports
Not Rated
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated