Exceptional customer service
February 27, 2020

Exceptional customer service

Gretchen Healey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

We use SharpSpring across the sales and marketing organizations. I use SharpSpring for our marketing communications efforts.
  • It's a powerful tool for marketing.
  • Great ease of use.
  • Some elements can be tricky.
  • We have to strip formatting manually before copying text into an email/newsletter.
  • I can only speak from a marketing perspective, but it is a meaningful way to touch our clients on a regular basis.
I only use it for marketing, but it works very well for our communications needs.

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
8
Dynamic content
9
Ability to test dynamic content
8
Landing pages
8
A/B testing
Not Rated
Mobile optimization
8
Email deliverability reporting
7
List management
8
Triggered drip sequences
8
Lead nurturing automation
Not Rated
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Calendaring
8
Event/webinar marketing
9
Social sharing and campaigns
8
Social profile integration
Not Rated
Dashboards
9
Standard reports
9
Custom reports
9
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated