The best multi-messenger and web workspace app
August 28, 2024

The best multi-messenger and web workspace app

Chad Briggs | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Advanced

Overall Satisfaction with Shift

I use multiple chat and messaging services for business and personal use, 15 of them to be exact. Previously this meant running multiple different apps on my system or having a ton of browser windows open that I would accidentally close when I was done browsing normal websites. This was a huge pain. Shift was a godsend! I can combine all my chat/messaging apps into one location/app, and not have to worry about accidentally shutting one of them down. It gets heavy use from me each day, and the integration with all the platforms seems pretty solid. It's super easy to install, and any time I've had a bug, customer support is pretty prompt about getting back.

Pros

  • Consolidate the use of multiple messaging apps
  • allow web workspaces that free up the use of your browser for other things
  • use chrome plugins in your messaging apps

Cons

  • some of the plugins glitch across multiple apps
  • the notification tags (when you have a message) can be glitchy/inconsistent
  • memory management can be improved
  • greatly increase my ability to follow multiple conversations by streamlining app location
  • less IT headaches so I dont' need multiple apps on one machine
  • web apps can be a little memory leaky since they are based on chrome engine, but overall not really an issue
Shift does exactly what it says it will do, very easy to use and set up. The apps within Shift themselves function just like their real world web counterparts (because they are in fact those apps), so no learning curve there really. Some of the settings can take a bit to find (like opening tabs in external browser by default), but nothing too bad.
It's not on the list, but I used Franz, another consolidated messaging app. It's not nearly as fully functional as Shift and was clunky/slow.

Do you think Shift delivers good value for the price?

Yes

Are you happy with Shift's feature set?

Yes

Did Shift live up to sales and marketing promises?

Yes

Did implementation of Shift go as expected?

Yes

Would you buy Shift again?

Yes

As mentioned before, if you are using multiple messaging apps, Shift is a no-brainer. Keeps everything all in one place. It's also handy if you want to spin up multiple custom web apps, but keep them out of the browser in their own application. It manages many virtual web workspaces nicely.

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