Item: Shift
Rating: 8
Author: Verified User

Overall Satisfaction with Shift

Use Cases and Deployment Scope

I use it independent of my organization to manage both my work and personal email addresses.

Pros and Cons

Pros

Handling login authentication - typically anyway
Keeping me from having multiple browser windows with email clients open (one stop application)
Updates are relatively painless

Cons

One setup on a personal laptop refuses to log into my personal gmail account. It gets rejected no mater how I uninstall, update, or reconfigure it. Very frustrating!
Microsoft authentication sometimes gets confused and requires me to hit back and refresh multiple times to fix it.
It would be nice to have a more unified interface for email and calendar - ie. application level buttons so I don't need to hunt for their web interface locations in every application. Dedicated email and calendar buttons in the app would save me a lot!
Also, the applications URL bar vs the search in gmail/outlook can be confusing so times. It would be good to clearly label it or have the ability to hide it or something as I don't normally need it and it just adds confusion.

Return on Investment

It simply makes going to my email/calendar faster

Integration

I have tried some of the integrations but find it works best with just gmail and Outlook style interfaces. I had tried Clickup when I used it and slack in the past, but prefer those as stand alone.

Productivity

I just makes email/calendar easier/faster to access - which is certainly a plus!

When it works, it works fantastically - but there are a few cases where it doesn't: one laptop seems to have issues with one account and I can't seem to resolve it. It also sometimes trips up with MS authentication and the interface resolves that poorly.

Alternatives Considered

Microsoft Teams

More general but also not as integrated and requires me to jump through some mime hoops to get a meeting going vs Teams opening it seamlessly.

Key Insights

Do you think Shift delivers good value for the price?

Are you happy with Shift's feature set?

Yes

Did Shift live up to sales and marketing promises?

Yes

Did implementation of Shift go as expected?

Yes

Would you buy Shift again?

Yes

Likelihood to Recommend

If someone has a lot of email clients to manage or they often use a lot of tabs (like I do) and need something that keeps email/calendar separate from the sea of browser Windows.

I would say that, how I use it, doesn't really justify the cost I pay annually, considering I could just use another browser program entirely for email/calendar. But it is cleaner than that setup as a use case.

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