Best BI Tool I've Used
May 15, 2020

Best BI Tool I've Used

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sigma Computing

We use Sigma Computing across the whole organization to analyze and report sales performance, finances, and glean insights into how our customers use, succeed, and struggle on our platform.
  • Intuitive interface to both analyze and visualize data
  • Powerful but approachable BI capabilities
  • Some of the best customer support I've ever had
  • The dashboard colors are really ugly
  • Sigma has had an incredibly positive impact on our effectiveness and efficiency in conducting analysis.
As someone who had zero experience with BI tools prior to this, I loved how easy Sigma was to pick up and conduct the analysis I needed.
The support team is AMAZING. Very prompt, thoughtful, and thorough. I always have the best experiences with their customer educators, which can truly be rare in the world of customer support.
Sigma Computing allows less technical users like myself to combine disparate data sources and still build meaningful insights and stories.
We have been able to build robust dashboards of customer profiles, churn, payments, and activity that enable us to make strategic product, marketing, and success decisions.
I really enjoy the ease of being able to view and edit my coworkers' worksheets and dashboards. I wish there was an easier way to notify them to grant me access though. Currently I have to ping them separately since there is no "request" button which creates an added step.
Sigma makes it easy to work with massive amounts of data from different sources, which has been really useful for our product team to quickly put together different views and analyses.
I use Sigma to explore and understand our customer performance. It's a great tool for aggregating data from different stories and building a robust view of the customer.

Sigma Feature Ratings

Pre-built visualization formats (heatmaps, scatter plots etc.)
Location Analytics / Geographic Visualization
Predictive Analytics
Not Rated
Customizable dashboards
Not Rated
Report Formatting Templates
Not Rated
Pixel Perfect reports
Not Rated
Drill-down analysis
Formatting capabilities
Report sharing and collaboration
Publish to Web
Publish to PDF
Report Versioning
Not Rated
Report Delivery Scheduling
Not Rated
Delivery to Remote Servers
Not Rated