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TrustRadius
Best Social Marketing Suite in the market. Loving it.
https://www.trustradius.com/social-media-monitoringSimplify360Unspecified5.311101
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October 31, 2013

Best Social Marketing Suite in the market. Loving it.

Score 10 out of 101
Vetted Review
Verified User
Review Source

Software Version

Social Marketing Suite

Modules Used

  • Social Media Listening

Overall Satisfaction with Simplify360

  • Comprehensive keyword based listening and profile based listening.
  • Nice customization dashboards.
  • Very powerful automated tagging of messages.
  • Need to better the UI.
  • Saving cookies, and facility to save default landing page would help.
  • System needs to auto-set for personas.
  • Reduction of weekly and monthly report building time by over 70%
  • Lead generation increased by over 30%.
  • Online brand negativity neutralized by over 80%.
Go with an open mind with Simplify360 folks; discuss the business problems. You may want to look at the analytics and reporting capability of the tool, and customize for your personal needs. It work wonders.

Using Simplify360

Good customer service and skilled account manager keep me going with Simplify360.