Dialpad Ai Contact Center is an inbound or outbound call center platform and solution, that helps companies connect with customers across all channels and skip the repetitive questions, retaining reviewable conversations and context history.
Higher Rated Features
Workforce Optimization (WFO)
Contact Center Software
Live reporting
Popular Integrations
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Bright Pattern provides an AI-powered omnichannel contact center software. With the purpose of making customer service, sales, and marketing brighter and faster, Bright Pattern offers an advanced omnichannel cloud platform with embedded AI. Bright Pattern’s platform can be used on all digital channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also provides native omnichannel quality management, allowing companies to measure every interaction on every channel. The…
Higher Rated Features
Contact Center Software
Workforce Optimization (WFO)
Predictive dialing
Popular Integrations
There is not enough information to display integrations.
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security.It doesn’t matter what type of industry; Jotform…
Higher Rated Features
Survey Format & Appearance
Survey Content
Survey Administration & Security
Popular Integrations
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Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending emails, push notifications, SMS, in-app messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 5,300 companies, sending over 17 billion messages per year.
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Zendesk is a customer support solution with built-in ticketing, conversational messaging, and live chat, designed to help businesses of all sizes and industries deliver personalized service at scale. Zendesk's AI agents are trained in CX to help Service teams resolve customer issues faster and more accurately while still providing a human-centered experience.
Zendesk ultimately aims to help businesses improve time to value, reduce effort per ticket, and keep costs low.
Higher Rated Features
Incident and problem management
Multi-Channel Help
Self Help Community
Popular Integrations
There is not enough information to display integrations.
Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently.
Salesforce Sales Cloud is used for, and supports:
Buyer Engagement Sales Engagement Enablement Sales AISales AnalyticsTeam Productivity Sales Performance Management Revenue Optimization Partner…
Higher Rated Features
Security
Customization
CRM Reporting & Analytics
Popular Integrations
There is not enough information to display integrations.
Zoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle. Zoho SalesIQ can be used by businesses of all sizes across all industries. Zoho SalesIQ offers:A detailed list of visitors sorted based on the criteria that matter to businessesA codeless website chatbot builder used to build a chatbot for websites without…
Higher Rated Features
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Popular Integrations
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A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers.
Higher Rated Features
Chat Analytics and Reports
Chat history and transcripts
Chat reporting
Popular Integrations
There is not enough information to display integrations.
Zoho Corporation offers Zoho CRM Plus, a customer experience management platform that features a virtual AI assistant, process automation and business rules engine, and customer behavior analytics.
Higher Rated Features
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Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.
Higher Rated Features
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Popular Integrations
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Best Simplify360 Alternatives for Medium-sized Companies
Dialpad Ai Contact Center is an inbound or outbound call center platform and solution, that helps companies connect with customers across all channels and skip the repetitive questions, retaining reviewable conversations and context history.
Higher Rated Features
Workforce Optimization (WFO)
Contact Center Software
Live reporting
Popular Integrations
There is not enough information to display integrations.
Bright Pattern provides an AI-powered omnichannel contact center software. With the purpose of making customer service, sales, and marketing brighter and faster, Bright Pattern offers an advanced omnichannel cloud platform with embedded AI. Bright Pattern’s platform can be used on all digital channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also provides native omnichannel quality management, allowing companies to measure every interaction on every channel. The…
Higher Rated Features
Contact Center Software
Workforce Optimization (WFO)
Predictive dialing
Popular Integrations
There is not enough information to display integrations.
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security.It doesn’t matter what type of industry; Jotform…
Higher Rated Features
Survey Format & Appearance
Survey Content
Survey Administration & Security
Popular Integrations
There is not enough information to display integrations.
Iterable is an AI-powered customer communication platform that activates customers across channels in real-time. With intelligent personalization, dynamic content, and a cross-channel suite, Iterable helps brands create seamless, data-driven experiences across email, SMS, push, and in-app notifications.
Higher Rated Features
Email & Online Marketing
Platform & Infrastructure
Reporting & Analytics
Popular Integrations
There is not enough information to display integrations.
Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty. It includes intelligent self-service and routing, a unified communications and contact center, and video optimized high-touch engagements.
Higher Rated Features
Workforce Optimization (WFO)
Contact Center Software
Recording
Popular Integrations
There is not enough information to display integrations.
Zendesk is a customer support solution with built-in ticketing, conversational messaging, and live chat, designed to help businesses of all sizes and industries deliver personalized service at scale. Zendesk's AI agents are trained in CX to help Service teams resolve customer issues faster and more accurately while still providing a human-centered experience.
Zendesk ultimately aims to help businesses improve time to value, reduce effort per ticket, and keep costs low.
Higher Rated Features
Incident and problem management
Multi-Channel Help
Self Help Community
Popular Integrations
There is not enough information to display integrations.
Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently.
Salesforce Sales Cloud is used for, and supports:
Buyer Engagement Sales Engagement Enablement Sales AISales AnalyticsTeam Productivity Sales Performance Management Revenue Optimization Partner…
Higher Rated Features
Security
Customization
CRM Reporting & Analytics
Popular Integrations
There is not enough information to display integrations.
Zoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle. Zoho SalesIQ can be used by businesses of all sizes across all industries. Zoho SalesIQ offers:A detailed list of visitors sorted based on the criteria that matter to businessesA codeless website chatbot builder used to build a chatbot for websites without…
Higher Rated Features
There is not enough information to display features
Popular Integrations
There is not enough information to display integrations.
A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers.
Higher Rated Features
Chat Analytics and Reports
Chat history and transcripts
Chat reporting
Popular Integrations
There is not enough information to display integrations.
Verint Community (Telligent) is a community and collaboration software platform developed by Telligent Systems and was first released in 2004. Telligent's focus was on offering a platform that can be integrated and extended, but this requires technical expertise. Verint acquired Telligent in 2015.
Higher Rated Features
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Popular Integrations
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Bright Pattern provides an AI-powered omnichannel contact center software. With the purpose of making customer service, sales, and marketing brighter and faster, Bright Pattern offers an advanced omnichannel cloud platform with embedded AI. Bright Pattern’s platform can be used on all digital channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also provides native omnichannel quality management, allowing companies to measure every interaction on every channel. The…
Higher Rated Features
Contact Center Software
Workforce Optimization (WFO)
Predictive dialing
Popular Integrations
There is not enough information to display integrations.
Iterable is an AI-powered customer communication platform that activates customers across channels in real-time. With intelligent personalization, dynamic content, and a cross-channel suite, Iterable helps brands create seamless, data-driven experiences across email, SMS, push, and in-app notifications.
Higher Rated Features
Email & Online Marketing
Platform & Infrastructure
Reporting & Analytics
Popular Integrations
There is not enough information to display integrations.
Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently.
Salesforce Sales Cloud is used for, and supports:
Buyer Engagement Sales Engagement Enablement Sales AISales AnalyticsTeam Productivity Sales Performance Management Revenue Optimization Partner…
Higher Rated Features
Security
Customization
CRM Reporting & Analytics
Popular Integrations
There is not enough information to display integrations.
A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers.
Higher Rated Features
Chat Analytics and Reports
Chat history and transcripts
Chat reporting
Popular Integrations
There is not enough information to display integrations.
Pobuca Connect is a cloud app that turns multiple, overlapping and non-connected business contact lists into one unified company address book that’s easy to access from everywhere and ready to share with co-workers or business associates. It also includes the built-in Pobuca Bot, a virtual assistant to help keep business contacts up to date.
Higher Rated Features
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Popular Integrations
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Adobe Experience Manager is a combined web content management system and digital asset management system. The combined applications of Adobe Experience Manager Sites and Adobe Experience Manager Assets is offered by the vendor as an end-to-end solution for managing and delivering marketing content.
Higher Rated Features
Security
Platform & Infrastructure
Web Content Creation
Popular Integrations
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The Airship Experience Platform provides an end-to-end solution for unifying experiences across channels and capturing value across the entire customer lifecycle.
Higher Rated Features
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Popular Integrations
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SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability.
Higher Rated Features
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Popular Integrations
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