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Review analysis of Sitecore Experience Platform
February 12, 2022

Review analysis of Sitecore Experience Platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sitecore Experience Platform

We use Sitecore Experience Platform as a Technology Service provider for the following: 1. Automation &Transformation- Comprehensive marketing automation and transformation services. 2. Data &Analytics - Full stack data & insights related offerings with the ability to collect, enrich, store and visualize large-scale structured and unstructured data. 3. Application Engineering - Services related to custom software development.
  • Customized AI/ML Model development
  • RPA & Chatbots
  • Data Dashboarding
  • ECOM application development
  • Marketing Tools development
  • Application maintenance services
  • Structuring and enriching data using automated techniques in ML as well as human agent labeling
  • Visualizing the data for insights with expertise in tools like Tableau , Power BI, etc.
  • Help in building & architecting data stacks
1. Customized software development & maintenance. 2. Technology Consulting - Consulting-based services for technology solutions data engineering or cloud solutions. 3. Used for tapping into multiple data sources such as CRM and marketing automation systems and, creating automated data extracts with a high-end visual representation of data. 4. Implemented for scheduling an existing report to automatically refresh and be delivered to specific users at a specific regular interval.

Do you think Sitecore Experience Platform delivers good value for the price?

Yes

Are you happy with Sitecore Experience Platform's feature set?

Yes

Did Sitecore Experience Platform live up to sales and marketing promises?

Yes

Did implementation of Sitecore Experience Platform go as expected?

Yes

Would you buy Sitecore Experience Platform again?

Yes

Implemented for various projects such as:›Market and sales intelligence Competitor tracking Management moves Social media tracking Customized information sourcing. Use web-scraping and parsing for data harvesting where the search is keyword-based and, the content and data extractions are required from various websites•Implemented for diverse requirements:›Social media tracking›Image recognition›Pricing comparison›Competitor content mapping›e-Commerce products’ cataloging, etc.
3 Scenarios where Sitecore Experience Platform is well suited: 1. Customized AI/ML Model development - Developing and deploying ML/AI models to automate tasks related to the process. e.g., image classification, sentiment analysis or text classification, etc.2. RPA & Chatbots - RPA scripts to automate simpler tasks and integrate with legacy systems (UI path, opensource RPA scripts). Implementation of chatbots training by human agents to respond to redundant queries 3. Data Enrichment - Structuring and enriching data using automated techniques in ML as well as human agent labeling