Sitecore--Business/End User Assessment
February 28, 2018

Sitecore--Business/End User Assessment

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sitecore Web Content Management

Sitecore is currently used as the backbone behind a website our practice offers to our clients as part of a suite of financial planning resources. Our current use of Sitecore has engendered interest in other areas in our Firm. The platform offers team members the ability to easily test, add, and manage content, allowing what we share with end users of our product to review current, relevant, and meaningful information and resources.


  • Engaging out-of-the-box analytics tools
  • Ability to interface with underlying database as needed
  • external resources are easy to add (information pages, videos, etc.)


  • Sometimes slowdowns in the processing of transactions (links, running tasks, etc.) -- not always clear whether the fault here lies with the product versus network versus database activity, maybe some way to graphically represent that?
  • Logs should provide more detailed (what manual tasks were executed, and by who)
  • Availability of a site-map or equivalent resource to more easily navigate the administrative side
  • Good feedback received from mobile users (responsive design, renders nice)
  • Speed to deliver value-added updates to the site for customers.
  • Our site was designed in a way that encouraged users to take advantage of our other offerings (webinars, live calls) . Since having our sites developed on Sitecore, we've seen that cross-service usage significantly increase.
Sitecore was evaluated by our practice next to two other Content management systems 4 years ago. Sitecore scored the highest following a series of questions related to product stability, scalability, ease of use, and a host of other categories.
Publishing items for site updates allows for a quick turnaround to view live in production (well suited for the frequency of updates we'll do). No feedback on where it may be less appropriate.

Sitecore Experience Manager Feature Ratings

WYSIWYG editor
Code quality / cleanliness
Admin section
Page templates
Library of website themes
Mobile optimization / responsive design
Publishing workflow
Not Rated
Form generator
Content taxonomy
Not Rated
SEO support
Not Rated
Bulk management
Not Rated
Availability / breadth of extensions
Community / comment management
Not Rated
Internationalization / multi-language
Not Rated
Role-based user permissions


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