Great tool that integrates seamlessly with your entire post-sale tech-stack
May 31, 2025
Great tool that integrates seamlessly with your entire post-sale tech-stack
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Skilljar by Gainsight
We use Skilljar by Gainsight as our customer education platform. The business problems that the tool addresses revolves round product adoption and delivering different flavors of content to our customer base. Some customers retain information via reading through Help Center Articles, others through live events, and a good portion being self-led learning paths and certification courses. Given the demand and results on product adoption - Skilljar by Gainsight has equipped us with the necessary tools so that we can deliver this flavor of content.
Pros
- Intuitive UI & Design in learning paths
- Certification Programs
- Integrations to other tooling especially the broader GS ecosystem
Cons
- Direct integration with Gainsight CS
- Higher NRR/GRR in trained customers
- Visibility into other self service tooling
Pricing, usability, etc
Do you think Skilljar by Gainsight delivers good value for the price?
Yes
Are you happy with Skilljar by Gainsight's feature set?
Yes
Did Skilljar by Gainsight live up to sales and marketing promises?
Yes
Did implementation of Skilljar by Gainsight go as expected?
Yes
Would you buy Skilljar by Gainsight again?
Yes
Comments
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