Easy, Intuitive, and able to help you onboard and scale training quickly
December 09, 2022

Easy, Intuitive, and able to help you onboard and scale training quickly

Wolf-Ekkehard Hindrichs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skilljar Customer Education Software

We use Skilljar Customer Education Software to create training internally for our own employees as well as training and certification paths for our customers -- so we have video learning and quizzes to allow them to learn on their own as opposed to having to rely on an implementation specialist or setting up group training

Pros

  • Video Learning
  • Quizzes
  • Certification
  • Tracking Completion

Cons

  • I think more of the improves are on the actual content we design as opposed to the platform itself
  • Learning paths can be described as course blocks, but it is a relatively minor note as I still think it is intuitive
  • UI is okay -- probably better if you can do a little coding.
It's easy to follow without any training -- ease of use is always at front of mind for me, because it if it isn't easy to use, people will just not do it.
I have not had to use support personally, but my colleagues have no significant complaints.
  • Faster Product Adoption
  • Faster Scaling and Ramping

Do you think Skilljar Customer Education LMS delivers good value for the price?

Not sure

Are you happy with Skilljar Customer Education LMS's feature set?

Yes

Did Skilljar Customer Education LMS live up to sales and marketing promises?

Yes

Did implementation of Skilljar Customer Education LMS go as expected?

Yes

Would you buy Skilljar Customer Education LMS again?

Yes

We use Skilljar Customer Education Software extensively for customer onboarding -- and I think it does a good job in that regard, as we are able to easily track who has and has not done certain classes. It's good because to be able to access the training you need to set up a login, but it is not directly tied to having an application login for the application being trained. In that regard, I would be interested in limiting training in Skilljar for XYZ to people who have logins to XYZ as another option. Internal training is also a good use case.

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