An excellent, scaleable way to build a customer education suite
December 09, 2022

An excellent, scaleable way to build a customer education suite

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skilljar Customer Education Software

We currently use Skilljar as our main customer education platform to educate clients and prospects for our platform. We provide both internal and external resources for both cohorts, and we manage two user domains that service both markets.

Pros

  • Customization
  • Scale
  • Integrations

Cons

  • Out of the box solution
  • Addition of subtitles
  • Better video hosting
It is very user friendly and simple to set up.
Our designated support staff have been very helpful and provided excellent resources.
  • Improved feature adoption
  • Boosted customer retention
  • Lead to revenue lift

Do you think Skilljar by Gainsight delivers good value for the price?

Yes

Are you happy with Skilljar by Gainsight's feature set?

Yes

Did Skilljar by Gainsight live up to sales and marketing promises?

Yes

Did implementation of Skilljar by Gainsight go as expected?

Yes

Would you buy Skilljar by Gainsight again?

Yes

Skilljar is a full-suite, comprehensive solution that has helped us scale a growing company, in ways that other LMS platforms could not.
Skilljar Customer Education Software is well suited for a basic customer education platform, but if you don’t have access to internal development resources, customization can be very challenging.

Comments

More Reviews of Skilljar by Gainsight

  1. Home
  2. Customer Training Software
  3. Skilljar by Gainsight Reviews
  4. User Review of Skilljar by Gainsight