Item: Skilljar Customer Education LMS
Rating: 7
Author: David Lucas

Overall Satisfaction with Skilljar Customer Education Software

Use Cases and Deployment Scope

We use Skilljar Customer Education Software for hosting and administering our customer facing University. I find it to be an easy to use, robust LMS that makes administering a learning portal or University a no-brainer. It works with multiple formats including SCORM, all kinds of video files, PDFs and others. It also offers a solution for registering and organizing all of your live training.

Pros and Cons

Pros

Core LMS services
Uploading and managing courses
Combining live and on-demand content

Cons

Analytics and dashboards
Customizing the look and feel of the learning portal
Making the dashboard more intuitive to use

Usability

Once you get the hang of it, it's pretty straightforward. In my opinion, the dashboard could be improved in terms of the location of features and the navigation of the menus.

Support Rating

I've always had a very good experience with Skilljar support.

Return on Investment

Scaled enablement motions
Improved onboarding
Customer education

Key Insights

Do you think Skilljar Customer Education LMS delivers good value for the price?

Yes

Are you happy with Skilljar Customer Education LMS's feature set?

Yes

Did Skilljar Customer Education LMS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skilljar Customer Education LMS go as expected?

I wasn't involved with the implementation phase

Would you buy Skilljar Customer Education LMS again?

Yes

Likelihood to Recommend

Skilljar will get you up and running with a learning portal very quickly. If you want your portal to look highly customized, you will need help from their PS team, or you will need a web developer to help build out the learning portal the way you want it.

Comments

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Good LMS with some opportunity areas