Friendly customer service and easy to use product!
November 16, 2023

Friendly customer service and easy to use product!

Crystal Nieves | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skilljar’s Customer Education LMS Platform

We use Skilljar for our customer education. Our business issue our customers voiced was not having our resources in one place. Skilljar helped us accomplish putting out webinars, calendar, and courses in one place.

Pros

  • Implementation
  • Customer Support

Cons

  • SCORM analytics
After a call with out implementation and he went through the dashboard and it was very simple to understand and easy to navigate.
I always heard from them within the 24 hour time frame and have always had my problems resolved.
  • Improved scalability with educational content

Do you think Skilljar by Gainsight delivers good value for the price?

Not sure

Are you happy with Skilljar by Gainsight's feature set?

Yes

Did Skilljar by Gainsight live up to sales and marketing promises?

Yes

Did implementation of Skilljar by Gainsight go as expected?

Yes

Would you buy Skilljar by Gainsight again?

Yes

Customer service and support! Also ease of use of the product.
The ease of creating catalog pages where we can create and customize our purpose for those pages.

Comments

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