"Management Made Easy" by Skillsoft
November 03, 2017

"Management Made Easy" by Skillsoft

Amir Draquez | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skillsoft

We are currently utilizing Skillsoft as part of our library/learning program for corporate accounts. It addresses the issue of having a platform to provide the necessary training for our customers. It has been merged within our website so customers are still able to benefit from some of our more internal products as well.

Pros

  • The platform provides an extensive amount of learning material that our customers can take advantage of such as books, courses and practice exams.
  • The Skillsoft platform can be used on your desktop, laptop and tablet formats which make it accessible at anytime.
  • The magnitude and detail of the reporting that Skillsoft provides is great. I have yet to come across a scenario where the information i sought was not available.
  • From an Administrative standpoint, assigning anything within the platform is extremely simple and does not require any prior knowledge to use.

Cons

  • The platform does have room to improve their response time for assistance. Depending on the issue an internal "help team may be required"
  • They removed what was called "knowledge centers" which could be summed up as an accumulation of books, courses, exams, practice exams, articles and basically any asset within the platform surrounded by a particular subject. This was a great benefit to some of our customer. It was a one-stop-shop but now you would need to search independently for all of those assets.
  • Because the platforms library can be customized its a bit of a struggle to have certain assets changed or modified within Skillsoft. You basically are on their time when it comes to updates or any major changes you as a customer would like to make.
  • I don't see really any negative ROI for Skillsoft. It's maximized training for my company and the others we service. I do not know the exact numbers but even with the minimal issues we have with the platform, the individuals who control the platforms purchase speak highly on its cost minimization.
lynda.com is still used at internally along with Skillsoft mainly because much of our staff are visual and gain a lot from the bounty of videos and courses lynda.com has to offer on an array of subject that are not always as technical to the library we posses in Skillsoft.
If you had an individual, group or a multitude of groups that you would need to train, this platform can work wonder and minimal time to do this as well. You can basically assign your whole company a list of things at the same time rather than assigning each person each individual asset.

There would be a scenario when reporting is unexpectedly requested and its needed in detail so you can easily in minutes grab a report off all individuals/groups, what assets they started, stopped, when and where they stopped, if they completed something etc. Rapid reporting is my favorite part.

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