Great system: but not perfect
October 27, 2016

Great system: but not perfect

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with SmartRecruiters

It is being used across the whole organization to track new candidates for current open positions. It allows us to track candidates across many different departments and increases communication through the talent acquisition team.
  • Tracking if candidates are applying for more than one position.
  • Allowing recruiters and hiring managers to rate candidates through the review function.
  • Provides assessments for candidates that can be personalized from the market place.
  • I would like to be able to send out a delayed rejection letter.
  • Candidates in the Leads section get lost in the shuffle of the hire process, when we hire someone they should be part of the group that receives the rejection letter.
Sometimes candidates do not receive the email responses or the email is sent to their junk mail. It would be great if SmartRecruiters could force these emails into their inboxes. That would improve the candidate process.
It takes some time to show them the ins and outs. This hinders the process and those hiring managers who do not have the bandwidth to learn how just don't use it. It could be simplified for those hiring managers who do not want or have time for a training session.
  • Increased communication
  • Candidates are informed (better candidate experience)
  • Requires a lot of sourcing on professional positions
  • BrassRing
SmartRecruiters is user-friendly and as a new user, it did not take long to be able to use it in the basic functions.
SmartRecruiters is great for tracking large groups of candidates. I also like that it allows feedback to given between the hiring team. It would be great if it had the option to send the feedback to a third party without adding them to the hiring team. Such as a screenshot option that can be attached to an email showing notes and the hiring process.

SmartRecruiters Feature Ratings

Job Requisition Management
Company Website Posting
Publish to Social Media
Job Search Site Posting
Customized Application Form
Resume Management
Duplicate Candidate Prevention
Candidate Search
Applicant Tracking
Task Creation and Delegation
Email Templates
User Permissions
Notifications and Alerts