TrustRadius
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.https://media.trustradius.com/product-logos/XF/5E/XC6SO18P0NBG.PNGSmartRecruiters - An Efficient Hiring ToolThe entire organization uses SmartRecruiters to track the entire recruiting process. It addresses the problem of organizing the candidate review, interview, and offer process. It allows team members across the globe easy access to review and share reviews of candidates along the way. It also supports recruiters in providing easily accessible review details.,Candidate review process. Tracking the progress of a new hire. Accessibility into reviews of colleagues.,Filtering results based on keywords found in a resume. Alerts based on other user feedback on a candidate. In-screen resume preview.,10,10,10,Time savings. Better hiring experience internally. A better process for external parties (candidates).,It's smart to use SmartRecruitersThis is where information is housed to review, interview, and document hiring information on applicants that have applied for positions on my campus.,Everything is in one place. There is no need to jump in and out of different programs. The entire hiring process is documented from start to finish in SmartRecruiters. SmartRecruiters keeps you informed of applicants interested in your position as well as it lets you know any activity happening via email.,Sometimes you can get too many emails of notifications for new applicants. I wish you should save part of the interview questions, but in instead you have to complete the entire document at one time. Sometimes I've noticed the applicant's resume is not attached but in the body.,7,5,8,One place for all things related to hiring. Means to keep everyone involved in the hiring process. Easy to use.Easy to use, saves time, all in one stop!We use SmartRecruiters as a way to digitally accept and store all resumes that come into our company. We also communicate with the applicants directly through the SmartRecruiters program. It helped us solve the amount of time we were investing in keeping up with paper files.,Ease of use when entering candidate's information, uploading documents, using templates for emails, etc. Visually, it is easy to read through the information and navigate from one job to another. Analytics are accurate and easy to find.,Glitches from time to time and have to refresh or re-start The ability to add more templates to send out different types of correspondence through the platform,9,7,9,Less time filing and sorting through paper resumes Digital storage system Can achieve multiple tasks in one platform,Great tool!It is a tool used for both the internal and external hiring of the company.,Handles end-to-end hiring process. You do not need to use another tool. Easy to access and manage.,For internal hiring purposes, I would love to see the feature in which there is a notification email sent to the immediate manager of the employee once the employee submitted his application.,10,10,10,It eases our hiring process.The only option we would consider.We currently use SmartRecruiters as aggregate sourcing for new-hire candidates that cover all of our territories in FL, NY, CT, NJ, PA, TN, VA, MI, DC, and MD.,The user-facing interface is intuitive and extraordinarily navigable. It has a robust scope of partnerships with other platforms like Indeed and LinkedIn, which broadens the pool of candidates to whom we have access. Front-end customization of response templates and dispositions.,Batch processing of candidates would be nice. When we have over 1,000 candidates to review-- a quarter of which we can summarily dismiss due the candidates' physical location being dozens, if not hundreds of miles from our nearest territory (residing within the territory is the expectation)-- it would be beneficial and a more efficient process to have the ability to check a box next to each candidate and click on "Reject," rather than rejecting every one of them individually.,10,10,10,The quality of individuals we have hired using SmartRecruiters ranges from low to high, which is the same experience I had with alternative platforms. In my observation, there is no discernible correlation between the platform used and the median candidate quality. The variance in employee turnover since we switched to SmartRecruiters has been negligible. In my observation, there is no discernible correlation between the platform used and the rate of turnover.,ZipRecruiter, Bamboo, Zoho Recruit and ClearCompanyGreat productIt is being used across the whole organization. It streamlines the process so we can all see applicants, post to multiple job boards, and comment as a team.,Posting to multiple sites. Communication Management.,The candidate's information does not like from one application to another. The details of the applicant do not stay. Better assessment tools would be nice.,7,5,5,Fewer admin costs.,Simple interfaceWe use the system to quickly access new candidates and look through multiple resumes to find the right fit. In most business, it is important to have the opportunity to schedule interviews in a timely fashion. The growth of this brand has opened up the ability to conduct background checks and inboard a new hire in one system.,Communication portal. Onboarding. Resume layout.,Interface Video chat ability. Buzz word feedback.,7,5,7,Simple cross-departmental communication. We found quality prospects. The interface is simple.,SmartRecruiters ReviewWe use SmartRecruiters to advertise job openings.,SmartRecruiters does particularly well. It's easy to use. SmartRecruiters does particularly well by connecting to other recruitment websites, such as Indeed, etc. SmartRecruiters does particularly well in connecting to your own social media, such as facebook and twitter, etc.,It could allow for more jobs posts. Without an upgrade, currently, you can post up to 10. It could allow similar jobs posts. If you have a nurse needed in many areas, you have to recreate the ad and find new ways to describe a nurse opening. It's very time-consuming.,10,10,10,Right now I'm using the free service, so I would say it's a great ROI. I save time by the ability to use a closed post if it matches my current need.,Great tool for a world without timeIt is a simple and agile tool that helps everyone involved in the process to contribute. Decision making is simpler and clearer at the end of the process.,Ability to tailor the process to your needs. Integration with other networks like Linkedin. Preparation of communication and interviews.,Nothing that I remember now.,10,10,10,Time-savingsSmartRecruiters providing stronger visibility into your hiring processSmartRecruiters is our primary talent acquisition (TA) platform used by HR and all the hiring managers across sales and services within the company. It allows for a transparent and organized recruitment feed between TA and the hiring managers. It stores all candidate information and notes from those involved in the screening and interview process.,It provides better viability and stronger collaboration efforts between TA and hiring managers. One-stop tool for all things recruiting. Keeps historical data.,There are a couple of different ways you can view candidate profiles, and depending on the route you chose to access, certain info varies. Would be nice to simplify this. Intelligence to make recommendations on other company positions per candidate submittal.,8,5,8,Quality of candidates was easier to pick out. Cleaner line of communication meant less time spent obtaining updates from the recruiter directly.Smarter review for SmartRecruitersWe are currently using smart recruiters for the whole Organization. We have a huge level of transparency in hiring employees to track the status of hiring, and we have a high level of visibility for open vacancies and referrals, and to track these referrals. We also have instant notifications for writing reviews on interview candidates and getting notified for the scheduled interviews.,Alerting system before an interview. We can clear the tracking status of the recruitment status. We can see the comments by previous interviewers specific to a candidate.,UI & UX features could be improved, because it always feels good to have a symbolic representation of icons and buttons at relevant positions. There could be an option to reach out to the candidate so that we can directly have discussions from the same portal apart from switching. If the portal can also have a good mechanism for filtering candidates, that would make for a real value add.,8,9,9,As listed above, there is a huge amount of time-saving. The referral program has now become very easy, as the generated link can be circulated to candidates to fill in the details. The quality of hiring is also improved, as we can compare candidates' feedback.SmartRecruiters is Your Best BetHi, I'm Mohammed Akbar Ali, Talent Development (Program Manager). We at Asterya are using SmartRecruiters to find the Talent for our growing business and we taking applications through the response.,Recruiting new talent for the expansion of the company. Easy and fast process and user-friendly. Clarity and easy of use.,Hackers and spam need to kept at bay. Needs improvement in the GUI. Data protection is very important.,10,10,10,Overall a positive implementation.A straightforward and user-friendly hiring management toolSmartRecruiters is used as the primary tool for managing recruitment, including screening candidates and following up on the hiring process.,Clear and easy to navigate interface. Advanced search function. Tracking communications between HR, hiring managers, and candidates.,Management of attachments, especially in cases where an applicant has applied previously to other positions within the company. General bugs in terms of performance (slow loading time, broken links, error messages).,7,1,8,Streamlined communications with recruitment and hiring managers. Better overview of candidates for a given job (easier to rank/compare).SmartRecruiters is a smart choice for recruiters.We use SmartRecruiters to aggregate our jobs and save time with postings. I've shared with other dept members, recruiters, and companies. It has been a great resource for us. We have hired more than 40 employees in the last 5 months and are grateful for technology to help us find great candidates and build a positive reputation.,Aggregate jobs Increase number of postings Save time,Have subscriptions so easy to enter credit card info Link to Glassdoor Link to website,7,7,5,Positive Return on Investment We have been able to hire 40 people in 5 months Save time, more productive,The Applicant Manager, ZipRecruiter and Google HireGreat tool to help organization in scaling upWe use SmartRecruiters for the whole organization and SmartRecruiters has been helping the organization in scaling up really well. The overall organization is being overwhelmed with candidate management and ensuring everybody had the right visibility but not leaking confidential & personal information to everybody. SmartRecruiters also help us in managing candidates' historical interviews (if any), duplication and also link creations for external candidates to apply for. Overall would recommend the tools for anybody that wanted to have better scalability and also tracking to manage the overall organization's talent acquisitions.,Candidate information management, i.e. managing duplications, historical reviews, contact management Identifying leads, processing, and also analytics to better understand the overall talent External candidate filtering and pipeline talent management,The UIs are too much and tend to be very confusing SmartRecruiters doesn't manage the governance too well, I often get confused about what role am I looking at Doesn't have a great reviewer tracking methodology, i.e. reminders,9,9,7,Less time in managing candidate data More trace and analytics tracking External and internal data integrationSmartRecruiter: A great recruiterSmartRecruiters has been used across the organization, it helps to manage and screen resumes and find the right candidate.,Screening of resumes,NA NA,10,10,10,NA,Good toolSmartRecruiter is being used here to track all candidate submissions until hire.,Great visibility. Ease of use. Real-time updates.,I can't think of suggestions for improvement. It's great overall.,10,10,10,Visibility Ease of use Good tool,Transparency in hiring with SmartRecruiterI use SmartRecruiter as a freelancer to hire candidates for a specific job I want done. At some point I get hired by companies to run this software and help them in hiring applicants and managing users too. The way it integrates with Google Calendar is amazing as it gives us notifications on when the set interview is available and on which day for preparations on both the candidates and the hiring managers.,SmartRecruiter has a great support in customer care team who are available to provide support on any issues that arises. It has a clean user interface and is easy to navigate. It has great features that provide a smooth workflow when hiring applicants.,It has some bugs which makes it slow when managing a large number of employees at the same time.,10,10,10,Hiring Managers are able to measure key metrics, such as advertisingcost spent or job board performance. Recruiter productivity also improves due to the process which is automated.Great Tool to manage recruitement needs at all sizesSmart Recruiter is used in our department, and it has helped us streamline and pipeline our recruitment process, and has made it easier for us to identify and recruit candidates.,Easy to use System. Great Features. Great Customer Support.,Making Integrations with other systems. Adding more HR Functions.,8,7,7,Time Saving for employees. Less paperwork. High Turnover rate of application processing.,No, we use SmartRecruiters as a standalone recruiting solution.Improvement in efficiencyCurrently, we use SmartRecruiters for full-cycle recruiting including sourcing, interviewing, offer, and acceptance/hire. After hiring a candidate, we also use SmartRecruiters for confirming their start date and notifying all appropriate people that the candidate has been hired. It is used in our HR department, Training department, and our billing department uses it slightly. Overall, it has helped our recruiting department become more efficient with automating processes and it's extremely useful with the email templates you're able to set up and integration with Google calendar. We have figured out a way to use it for our internal promotion process and also using it for approving new hires for certain positions.,I love the integration with Google calendar because everyone who is involved in the interview gets an invitation and it shows up on your calendar. The use of auto-fill templates helps significantly and speeds up the time it takes to send an email to interested candidates. The offer approval process is easy to edit and helps keep everyone on the same page.,Reporting features are very limited on SmartRecruiters. You're not able to run reports on what your team did throughout the week. Being able to track key performance indicators is very limited. There's missing pieces on the app side of things. For instance, on the app you get a notification of if there's an offer you need to approve. On the website, you do not get a notification (only email notification). As a result of this, offer approvals get lost in emails. I'd like to see more integration with text messaging. SmartRecruiters had mentioned they were in the works of creating text message notifications to confirm interviews and things like that. I haven't heard much more about it for the past 2-3 months, but this is something I'm very interested in.,8,7,9,Efficiency has improved significantly. We're able to spend less time creating emails and reaching out to candidates. It's a quick click of a button. Communication has also improved significantly. We've set up SmartRecruiters to notify all appropriate people of new hires, promotions, etc. Our number of candidates we're hiring has increased. With less time spent on creating emails and setting up phone screens, we're able to talk to more candidates and get more people in the door.,JazzHR and Newton Applicant Tracking SystemSmooth application flow offered by SmartRecruitersI use SmartRecruiters in my business to employ candidates when any vacancies are available. Which means I use it across the whole organization. SmartRecruiters has been able to address lots of problems in my business with its powerful features, like the accessibility of notes and labels to discover applicants depending on particular words has been very helpful and saves time. I can oversee hopefuls that are in dynamic hunt yet not appointed to procedures, and match them dependent on their abilities.,Simple to design and utilize. It doesn't have a steep learning curve. Constant updates make the product even more fun and useful.,Lacks the feature of scheduling interviews with applicants . Lacks the abilty to notify me when an applicant has emailed me.,10,10,10,Discovered new talent that has been valuable to the business. It has saved time and prevented corruption when hiring . It has saved us bulk papers that I could have handled manually by providing enough storage of papers online when applicants upload their documents.A simple, but solid candidate application toolIt is used across the entire organization as a simple platform for candidate life-cycle management when tracking prospective candidates for open positions. Really simply it fills that need without any burdensome overhead for implementation and integration with the rest of the HR suite of tools currently used.,Provides transparency to candidates to see where they are in the application life cycle Collaborative capabilities for hiring committee to collect and understand opinions of candidate quickly across all hiring committee members Simple clean UI,Integration with Workday to transfer user content into the HR system,10,9,9,Saved time Saved resources being wasted on trying to track applicants in unorthodox manner i.e. slack, email, etc.,Good basic toolWe use it in the recruiting department to manage external applicants. We have many users who work remotely and log in via smartphone, tablet, laptop, and desktop and needed a platform that can be used across multiple verticals. This works flawlessly and interchangeably on a MAC, a PC, or a smartphone.,Easy to use Fast Easy to sponsor an ad on multiple platforms Even my "non-tech savvy" employees can navigate this easily Very quick to navigate Logical approach to a recruiting tool,Customer service is great but more "glitches" than I'd like No ability to text candidates, emails are clunky It's expensive compared to other similar platforms (paid version) Not as easy to customize Limited reporting features,8,7,7,All in one platform Easy to manage candidates- more efficient recruiting Expensive compared to competition Faster job requisition management,PCRecruiterSmartRecruiters - The Heavy-lifting Recruiting, Candidate Tracking and Hiring Process SoftwareOur small entrepreneurial enterprise used SmartRecruiters for all HR Recruiting work throughout the organization. The software suite and support team helped us tremendously by helping us to cut costs in recruiting new FTE, as well as form a buttoned-up recruiting process. In about two months time, I was able single-handedly post three job postings, scour through literally hundreds of legitimate applicants, filter out candidates that were not a match while at the same time sending out friendly notifications communicating clearly each candidate status, and utilize a single centralized dashboard for each interview and hiring process. We used all this to collaborate as a hiring time - I went on to involve 3-4 of my non-management team members to help review each top-rated candidate in a clean, consistent, collaborative manner. A bonus value-add was having everything at one glance, with comprehensive reporting abilities for our senior management and company partners. Hands down, one of the most flexible, collaborative recruiting tools with amazing buttoned-up processes.,Buttoned-up tried and true recruiting processes - just works! Collaborative and comprehensive recruiting and hiring systems Flexible enough to customize easily!,SmartRecruiters could easily use some lower tier pricing packages - particularly for super small companies with smaller budgets who may be unable to keep up one year agreements. Option to downgrade during time of need, or during lull in hiring, should be easy - would help retain SmartRecruiters clients while clients maintain full access to their recruiting software systems. SmartRecruiters staff could be more helpful when the business has a need to downgrade levels (from $300/mo) to save in monthly expenditures, in order to keep clients. Or, at least offer an option to downgrade for little/no fee simply to have the business data retention factor - enabling for easy, quick upgrades for full access at later date (as in, seasonal businesses who hire once or twice per year).,7,10,8,In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.SmartRecruiters is smarter than most!We employ SmartRecruiters to distribute open requisitions to job aggregates for sourcing and to post to our website. We also use the applicant tracking features to screen candidates, to schedule interviews, rate and review candidates and to notify candidates of hiring decisions. The message templates are customizable and easy to use and a real time saver! We also use the hiring analytics tools to analyze past hiring trends and costs and to shape our future hiring decisions, which ultimately affect the direction and nature of future business growth - after all a business is its people! Best thing about SmartRecruiters is the support team!,The Support Team is super responsive and quick to resolve issues accurately the first time! They are also super friendly, which goes a long way! SmartRecruiters allows users to customize the workflow based on their particular needs. The platform in general is very user friendly and compared to other ATS it is very intuitive and easy to train others on. The mobile app is great!,As an agency, we would love to see SmartRecruiters roll out nationwide job listings that can push to aggregates in multiple locations! We would also like to see the platform tie into local and state college jobs boards including an integration with HandShake!,10,9,10,It has allowed for more team collaboration on making hiring decisions The analytics tool have indicated hiring trends and notified managers of changes or swings in trend We have been able to make better quality hires faster with the screening features that allow us to collaborate as a team and for recruiters to be managed and provided with feedback on hiring decisions,
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SmartRecruiters
177 Ratings
Score 8.2 out of 101
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SmartRecruiters Reviews

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SmartRecruiters
177 Ratings
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Score 8.2 out of 101

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Alicia Azulay profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
The entire organization uses SmartRecruiters to track the entire recruiting process. It addresses the problem of organizing the candidate review, interview, and offer process. It allows team members across the globe easy access to review and share reviews of candidates along the way. It also supports recruiters in providing easily accessible review details.
  • Candidate review process.
  • Tracking the progress of a new hire.
  • Accessibility into reviews of colleagues.
  • Filtering results based on keywords found in a resume.
  • Alerts based on other user feedback on a candidate.
  • In-screen resume preview.
I find it works really well in a medium-sized company like ours. It has truly streamlined and organized the hiring process tremendously. I find both recruiters and hiring teams have benefited greatly since implementation. The system is also extremely intuitive to use, the fact that little to no training is required for new users is a big plus in a fast-paced environment and the need for a fast hiring process.
Extremely intuitive! I had zero training and was able to easily review the candidate's resumes and additional correspondence easily. The review process is great with scaling and the ability to leave notes. I also like the option of seeing the other hiring team members comments on the candidates as well. Once an offer is made I am able to track the process all the way through acceptance of the offer right in the system, along with email alerts at each milestone.
Read Alicia Azulay's full review
Shalon Campbell profile photo
Score 7 out of 10
Vetted Review
Verified User
Review Source
This is where information is housed to review, interview, and document hiring information on applicants that have applied for positions on my campus.
  • Everything is in one place. There is no need to jump in and out of different programs.
  • The entire hiring process is documented from start to finish in SmartRecruiters.
  • SmartRecruiters keeps you informed of applicants interested in your position as well as it lets you know any activity happening via email.
  • Sometimes you can get too many emails of notifications for new applicants.
  • I wish you should save part of the interview questions, but in instead you have to complete the entire document at one time.
  • Sometimes I've noticed the applicant's resume is not attached but in the body.
The entire hiring process is in one place. Too many email notifications when someone applies to your position.
If I can use unit anyone can.
Read Shalon Campbell's full review
Nyvia Powell profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use SmartRecruiters as a way to digitally accept and store all resumes that come into our company. We also communicate with the applicants directly through the SmartRecruiters program. It helped us solve the amount of time we were investing in keeping up with paper files.
  • Ease of use when entering candidate's information, uploading documents, using templates for emails, etc.
  • Visually, it is easy to read through the information and navigate from one job to another.
  • Analytics are accurate and easy to find.
  • Glitches from time to time and have to refresh or re-start
  • The ability to add more templates to send out different types of correspondence through the platform
I can't think of any company that wouldn't benefit from using SmartRecruiters. However, our company is on the small side and we don't have a lot of open positions, so it is manageable.

Bigger companies may need more bells and whistles, but this has worked out great for our needs. We have 1-2 jobs open per month, so it suits our needs.
It's very easy to use, even for those who don't do a lot of hiring. Managers can easily collaborate with us and we have not had any negatives from any of our hiring managers.
Read Nyvia Powell's full review
Joselyn Racusa profile photo
August 26, 2019

Great tool!

Score 10 out of 10
Vetted Review
Verified User
Review Source
It is a tool used for both the internal and external hiring of the company.
  • Handles end-to-end hiring process. You do not need to use another tool.
  • Easy to access and manage.
  • For internal hiring purposes, I would love to see the feature in which there is a notification email sent to the immediate manager of the employee once the employee submitted his application.
It is a great tool for the end-to-end internal and external hiring process.
It's simple, easy to manage, and the filters help us to shortlist our candidates.
Read Joselyn Racusa's full review
Garrett Holland profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We currently use SmartRecruiters as aggregate sourcing for new-hire candidates that cover all of our territories in FL, NY, CT, NJ, PA, TN, VA, MI, DC, and MD.
  • The user-facing interface is intuitive and extraordinarily navigable.
  • It has a robust scope of partnerships with other platforms like Indeed and LinkedIn, which broadens the pool of candidates to whom we have access.
  • Front-end customization of response templates and dispositions.
  • Batch processing of candidates would be nice. When we have over 1,000 candidates to review-- a quarter of which we can summarily dismiss due the candidates' physical location being dozens, if not hundreds of miles from our nearest territory (residing within the territory is the expectation)-- it would be beneficial and a more efficient process to have the ability to check a box next to each candidate and click on "Reject," rather than rejecting every one of them individually.
SmartRecruiters is well suited to accomplish what it is intended to accomplish: maximize exposure of our job posting across multiple platforms, providing a much broader talent base from which we may choose the most qualified candidate for our open positions.
The candidate summaries are intuitively listed and categorized to my liking.
Read Garrett Holland's full review
Sarah Gregory profile photo
August 22, 2019

Great product

Score 7 out of 10
Vetted Review
Verified User
Review Source
It is being used across the whole organization. It streamlines the process so we can all see applicants, post to multiple job boards, and comment as a team.
  • Posting to multiple sites.
  • Communication Management.
  • The candidate's information does not like from one application to another.
  • The details of the applicant do not stay.
  • Better assessment tools would be nice.
- Multiple users.
- Multiple postings.
It sometimes does not have all the information.
Read Sarah Gregory's full review
danielle Perkins profile photo
August 21, 2019

Simple interface

Score 7 out of 10
Vetted Review
Verified User
Review Source
We use the system to quickly access new candidates and look through multiple resumes to find the right fit. In most business, it is important to have the opportunity to schedule interviews in a timely fashion. The growth of this brand has opened up the ability to conduct background checks and inboard a new hire in one system.
  • Communication portal.
  • Onboarding.
  • Resume layout.
  • Interface
  • Video chat ability.
  • Buzz word feedback.
SmartRecruiters is great for mass hiring situations and growing a sector of your business and when you need to find new candidates the streams in which the systems uses to gather new candidates is interesting. I'm not wasting time switching between multiple recruiting websites and searching. It is a one-stop-shop for new candidates and I enjoy reading the application history.
The interface is extremely easy to use. The system is very simple but sometimes it is not consistent and causes confusion between departments when we are working on bringing on a candidate. It is not perfect but based on the systems we have working with in the past, I find SR one of the better interfaces.
Read danielle Perkins's full review
John Ronan profile photo
August 20, 2019

SmartRecruiters Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use SmartRecruiters to advertise job openings.
  • SmartRecruiters does particularly well. It's easy to use.
  • SmartRecruiters does particularly well by connecting to other recruitment websites, such as Indeed, etc.
  • SmartRecruiters does particularly well in connecting to your own social media, such as facebook and twitter, etc.
  • It could allow for more jobs posts. Without an upgrade, currently, you can post up to 10.
  • It could allow similar jobs posts. If you have a nurse needed in many areas, you have to recreate the ad and find new ways to describe a nurse opening. It's very time-consuming.
SmartRecruitersis a great platform for posting jobs and keeping track of candidates.
It's very simple. It will hold old jobs so you don't have to rewrite them, with a great applicant tracking system.
Read John Ronan's full review
Yuri Fiaschi profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
It is a simple and agile tool that helps everyone involved in the process to contribute. Decision making is simpler and clearer at the end of the process.
  • Ability to tailor the process to your needs.
  • Integration with other networks like Linkedin.
  • Preparation of communication and interviews.
  • Nothing that I remember now.
An internal procedure may not be so appropriate. For all external, it works well.
It's simple to have all the information consolidated in one place with all the reviews.
Read Yuri Fiaschi's full review
No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source
SmartRecruiters is our primary talent acquisition (TA) platform used by HR and all the hiring managers across sales and services within the company. It allows for a transparent and organized recruitment feed between TA and the hiring managers. It stores all candidate information and notes from those involved in the screening and interview process.
  • It provides better viability and stronger collaboration efforts between TA and hiring managers.
  • One-stop tool for all things recruiting.
  • Keeps historical data.
  • There are a couple of different ways you can view candidate profiles, and depending on the route you chose to access, certain info varies. Would be nice to simplify this.
  • Intelligence to make recommendations on other company positions per candidate submittal.
SmartRecruiters a great platform to keep TA and hiring managers connected and storing all candidate information historically. It helped keep everyone in the loop with minimal effort. I think it needs to have the ability for multiple ratings to be provided from different interviewers. I only saw one, yet I had three people interviewing who may all have a different rating they wish to give. The notes section does help with this though.
It is very easy to use. I was new to this tool and it was easy to pick up and use from the get-go. Candidates were archived and new candidates easy to view in one place. The interface is clean and pretty self-explanatory and your notifications are received when there's any movement on candidates through the processing cycle.
Read this authenticated review
No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are currently using smart recruiters for the whole Organization. We have a huge level of transparency in hiring employees to track the status of hiring, and we have a high level of visibility for open vacancies and referrals, and to track these referrals. We also have instant notifications for writing reviews on interview candidates and getting notified for the scheduled interviews.
  • Alerting system before an interview.
  • We can clear the tracking status of the recruitment status.
  • We can see the comments by previous interviewers specific to a candidate.
  • UI & UX features could be improved, because it always feels good to have a symbolic representation of icons and buttons at relevant positions.
  • There could be an option to reach out to the candidate so that we can directly have discussions from the same portal apart from switching.
  • If the portal can also have a good mechanism for filtering candidates, that would make for a real value add.
As the name SmartRecruiters itself indicates, it makes the recruitment process smarter. It has a good feature for tracking interviews and having a procedural flow of the recruitment process. We can easily check for candidates' resumes on the portal and compare it with the handy job notification. On the whole, it's good.
As an interviewer point of view, there is no need to carry candidate profiles in hand, and also no need to memorize any of the job notification, as it is also available and handy. There is also no need to have any kind of discussion between interviewers, as the clearcut rating and feedback is available.
Read this authenticated review
No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source
Hi, I'm Mohammed Akbar Ali, Talent Development (Program Manager).

We at Asterya are using SmartRecruiters to find the Talent for our growing business and we taking applications through the response.
  • Recruiting new talent for the expansion of the company.
  • Easy and fast process and user-friendly.
  • Clarity and easy of use.
  • Hackers and spam need to kept at bay.
  • Needs improvement in the GUI.
  • Data protection is very important.
In the present scenario, as our company is expanding, we are referring local talent through this platform.
We are happy with the way things are moving.
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Score 7 out of 10
Vetted Review
Verified User
Review Source
SmartRecruiters is used as the primary tool for managing recruitment, including screening candidates and following up on the hiring process.
  • Clear and easy to navigate interface.
  • Advanced search function.
  • Tracking communications between HR, hiring managers, and candidates.
  • Management of attachments, especially in cases where an applicant has applied previously to other positions within the company.
  • General bugs in terms of performance (slow loading time, broken links, error messages).
Well-suited: I can autonomously screen candidates who have applied to my job and use the ratings and notes features to ask my recruiter to contact potential fits for a first screen.
Less appropriate: To do post-mortems on a candidate interview (detailed breakdown of pros and cons) - we still do this by email.
The only issues with usability I've encountered are error messages (mostly concerning candidate applications which inexplicably disappear). It seems like this happens more often than with other consumer applications I use. Otherwise, the overall usability is satisfactory in the sense that it is easy to navigate across jobs, candidates and quickly communicate with recruitment partners to screen candidates and move them to the next step of any hiring process.
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Score 7 out of 10
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Verified User
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We use SmartRecruiters to aggregate our jobs and save time with postings. I've shared with other dept members, recruiters, and companies. It has been a great resource for us. We have hired more than 40 employees in the last 5 months and are grateful for technology to help us find great candidates and build a positive reputation.
  • Aggregate jobs
  • Increase number of postings
  • Save time
  • Have subscriptions so easy to enter credit card info
  • Link to Glassdoor
  • Link to website
SmartRecruiters is good for jobs where you want to get it posted to multiple boards. It also helps extend a posting on Indeed.
We primarily use it for recruiters and not hiring managers. We use it to aggregate jobs.
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Score 9 out of 10
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We use SmartRecruiters for the whole organization and SmartRecruiters has been helping the organization in scaling up really well. The overall organization is being overwhelmed with candidate management and ensuring everybody had the right visibility but not leaking confidential & personal information to everybody. SmartRecruiters also help us in managing candidates' historical interviews (if any), duplication and also link creations for external candidates to apply for. Overall would recommend the tools for anybody that wanted to have better scalability and also tracking to manage the overall organization's talent acquisitions.
  • Candidate information management, i.e. managing duplications, historical reviews, contact management
  • Identifying leads, processing, and also analytics to better understand the overall talent
  • External candidate filtering and pipeline talent management
  • The UIs are too much and tend to be very confusing
  • SmartRecruiters doesn't manage the governance too well, I often get confused about what role am I looking at
  • Doesn't have a great reviewer tracking methodology, i.e. reminders
Scaling and getting each talent as the directory is a very effective tool to use but if you are looking for a simple tool to use and distribute - this might not be the one that you are looking for.
The UI is too much and tends to be very confusing in finding the necessary menus. Even in the detailed candidate detailed page, it has too many things and is too confusing.
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Score 10 out of 10
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SmartRecruiters has been used across the organization, it helps to manage and screen resumes and find the right candidate.
  • Screening of resumes
  • NA
  • NA
It's well-suited to middle and large scale organizations for recruiting.
It gives you the total skill level of a candidate.
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August 22, 2019

Good tool

Score 10 out of 10
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SmartRecruiter is being used here to track all candidate submissions until hire.
  • Great visibility.
  • Ease of use.
  • Real-time updates.
  • I can't think of suggestions for improvement. It's great overall.
It's a great tool to track referrals.
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Score 10 out of 10
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I use SmartRecruiter as a freelancer to hire candidates for a specific job I want done. At some point I get hired by companies to run this software and help them in hiring applicants and managing users too. The way it integrates with Google Calendar is amazing as it gives us notifications on when the set interview is available and on which day for preparations on both the candidates and the hiring managers.
  • SmartRecruiter has a great support in customer care team who are available to provide support on any issues that arises.
  • It has a clean user interface and is easy to navigate.
  • It has great features that provide a smooth workflow when hiring applicants.
  • It has some bugs which makes it slow when managing a large number of employees at the same time.
It well suited for freelancers who always have a lot of workload and would like to assign work to different people depending on their skills. It becomes easy to assign jobs using SmartRecruiter, and it will enable one to choose the right applicant for each work posted.
Collaboration improves between the recruiter and the hiring team. Recruiters are able to create their own company career website using SmartRecruiter as it has features such as the drag and drop interface for adding images and texts.
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Score 8 out of 10
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Smart Recruiter is used in our department, and it has helped us streamline and pipeline our recruitment process, and has made it easier for us to identify and recruit candidates.
  • Easy to use System.
  • Great Features.
  • Great Customer Support.
  • Making Integrations with other systems.
  • Adding more HR Functions.
It's well suited if you want a system that takes care of all your recruitment needs. If you have fewer people in the HR department, it helps to make things easier for them, as it has a lot of automation processes. Well suited for small teams who want to manage their recruitment process.
If the system is easy to use, has a great interface, and meets all or some needs, then the adoption rate is higher, and I gave 7 because Smart Recruiters is meeting some of our needs, is a very user-friendly system, and we have only had to spend a minimal time on training and everything was set.
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Michelle Sexton profile photo
September 25, 2018

Improvement in efficiency

Score 8 out of 10
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Currently, we use SmartRecruiters for full-cycle recruiting including sourcing, interviewing, offer, and acceptance/hire. After hiring a candidate, we also use SmartRecruiters for confirming their start date and notifying all appropriate people that the candidate has been hired. It is used in our HR department, Training department, and our billing department uses it slightly. Overall, it has helped our recruiting department become more efficient with automating processes and it's extremely useful with the email templates you're able to set up and integration with Google calendar. We have figured out a way to use it for our internal promotion process and also using it for approving new hires for certain positions.
  • I love the integration with Google calendar because everyone who is involved in the interview gets an invitation and it shows up on your calendar.
  • The use of auto-fill templates helps significantly and speeds up the time it takes to send an email to interested candidates.
  • The offer approval process is easy to edit and helps keep everyone on the same page.
  • Reporting features are very limited on SmartRecruiters. You're not able to run reports on what your team did throughout the week. Being able to track key performance indicators is very limited.
  • There's missing pieces on the app side of things. For instance, on the app you get a notification of if there's an offer you need to approve. On the website, you do not get a notification (only email notification). As a result of this, offer approvals get lost in emails.
  • I'd like to see more integration with text messaging. SmartRecruiters had mentioned they were in the works of creating text message notifications to confirm interviews and things like that. I haven't heard much more about it for the past 2-3 months, but this is something I'm very interested in.
If you're looking for a solid applicant tracking system, I would go with SmartRecruiters. Overall, SmartRecruiters is very reliable and I've had a great experience with it. It takes some time learning the ins and outs of it, but right now we're maximizing our use of it and we're happy with how it has helped to improve the efficiency of our department. Our number of hires has increased and we're getting new hires in for training a lot faster than before. If you're looking for a great reporting program, I would not go with SmartRecruiters. At the moment, we're manually tracking the data we want to know because SmartRecruiters does not have a strong reporting feature built into their system.
You're able to set up several hiring managers within the program and have a place for writing and submitting reviews of candidates. It can be a little bit confusing with all of the different levels you can set people up as in SmartRecruiters, but overall, SmartRecruiters has a great notification system for hiring managers and it's pretty easy to figure out how to navigate.
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Christine Hailey profile photo
Score 10 out of 10
Vetted Review
Verified User
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I use SmartRecruiters in my business to employ candidates when any vacancies are available. Which means I use it across the whole organization. SmartRecruiters has been able to address lots of problems in my business with its powerful features, like the accessibility of notes and labels to discover applicants depending on particular words has been very helpful and saves time. I can oversee hopefuls that are in dynamic hunt yet not appointed to procedures, and match them dependent on their abilities.
  • Simple to design and utilize.
  • It doesn't have a steep learning curve.
  • Constant updates make the product even more fun and useful.
  • Lacks the feature of scheduling interviews with applicants .
  • Lacks the abilty to notify me when an applicant has emailed me.
It is well suited for entrepreneurs with small or big business to run as it helps at getting the right candidate for any type of job vacancies available.
Communication is so easy between the hiring manager and applicants. The tool helps at staying organized and offers a platform where I can interact with candidates promptly wherever I am using any devices available at the time.
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Cody Kimball profile photo
Score 10 out of 10
Vetted Review
Verified User
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It is used across the entire organization as a simple platform for candidate life-cycle management when tracking prospective candidates for open positions. Really simply it fills that need without any burdensome overhead for implementation and integration with the rest of the HR suite of tools currently used.
  • Provides transparency to candidates to see where they are in the application life cycle
  • Collaborative capabilities for hiring committee to collect and understand opinions of candidate quickly across all hiring committee members
  • Simple clean UI
  • Integration with Workday to transfer user content into the HR system
Great for tracking candidates in the hiring life cycle; really in my opinion [it] shouldn't be used for other use cases which would be better suited for other tools.
I wasn't the hiring manager, but I wasn't sure how to best indicate to the manager that all the reviews are in and they should now review and sign off on the potential candidate.
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Emily Tennant profile photo
April 30, 2018

Good basic tool

Score 8 out of 10
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We use it in the recruiting department to manage external applicants. We have many users who work remotely and log in via smartphone, tablet, laptop, and desktop and needed a platform that can be used across multiple verticals. This works flawlessly and interchangeably on a MAC, a PC, or a smartphone.
  • Easy to use
  • Fast
  • Easy to sponsor an ad on multiple platforms
  • Even my "non-tech savvy" employees can navigate this easily
  • Very quick to navigate
  • Logical approach to a recruiting tool
  • Customer service is great but more "glitches" than I'd like
  • No ability to text candidates, emails are clunky
  • It's expensive compared to other similar platforms (paid version)
  • Not as easy to customize
  • Limited reporting features
Well suited for a basic application for a medium sized business where everything is funneled through 1 or 2 users. It would be a little clunky for a very small business (less than 75 employees) as you wouldn't use it regularly enough to remember some of the operating quirks. There are very few platforms specifically for the mid sized business market and this one definitely delivers the needs of that niche.
Easy if managed by only a few people. You have to make sure to keep moving a candidate through he process for accurate reporting. I could easily spiral out of control if there are too many cooks in the kitchen. Notes are not visible to everyone which can be frustrating.
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Score 7 out of 10
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Verified User
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Our small entrepreneurial enterprise used SmartRecruiters for all HR Recruiting work throughout the organization. The software suite and support team helped us tremendously by helping us to cut costs in recruiting new FTE, as well as form a buttoned-up recruiting process. In about two months time, I was able single-handedly post three job postings, scour through literally hundreds of legitimate applicants, filter out candidates that were not a match while at the same time sending out friendly notifications communicating clearly each candidate status, and utilize a single centralized dashboard for each interview and hiring process. We used all this to collaborate as a hiring time - I went on to involve 3-4 of my non-management team members to help review each top-rated candidate in a clean, consistent, collaborative manner. A bonus value-add was having everything at one glance, with comprehensive reporting abilities for our senior management and company partners. Hands down, one of the most flexible, collaborative recruiting tools with amazing buttoned-up processes.
  • Buttoned-up tried and true recruiting processes - just works!
  • Collaborative and comprehensive recruiting and hiring systems
  • Flexible enough to customize easily!
  • SmartRecruiters could easily use some lower tier pricing packages - particularly for super small companies with smaller budgets who may be unable to keep up one year agreements. Option to downgrade during time of need, or during lull in hiring, should be easy - would help retain SmartRecruiters clients while clients maintain full access to their recruiting software systems.
  • SmartRecruiters staff could be more helpful when the business has a need to downgrade levels (from $300/mo) to save in monthly expenditures, in order to keep clients. Or, at least offer an option to downgrade for little/no fee simply to have the business data retention factor - enabling for easy, quick upgrades for full access at later date (as in, seasonal businesses who hire once or twice per year).
The cash saved in using a truly comprehensive software suite such as SmartRecruiters is, hands down, a no-brainer, if a business is hiring or re-hiring numerous staff each year. The alternative often is paying a recruiting firm several thousand dollars per head for finders' fees, or a recruiting staffing firm in overage fees for contract staff adds.
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Score 10 out of 10
Vetted Review
Verified User
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We employ SmartRecruiters to distribute open requisitions to job aggregates for sourcing and to post to our website. We also use the applicant tracking features to screen candidates, to schedule interviews, rate and review candidates and to notify candidates of hiring decisions. The message templates are customizable and easy to use and a real time saver! We also use the hiring analytics tools to analyze past hiring trends and costs and to shape our future hiring decisions, which ultimately affect the direction and nature of future business growth - after all a business is its people! Best thing about SmartRecruiters is the support team!
  • The Support Team is super responsive and quick to resolve issues accurately the first time! They are also super friendly, which goes a long way!
  • SmartRecruiters allows users to customize the workflow based on their particular needs.
  • The platform in general is very user friendly and compared to other ATS it is very intuitive and easy to train others on.
  • The mobile app is great!
  • As an agency, we would love to see SmartRecruiters roll out nationwide job listings that can push to aggregates in multiple locations!
  • We would also like to see the platform tie into local and state college jobs boards including an integration with HandShake!
SmartRecruiters is suited toward filling single job openings, but is less user friendly when you would like to fill multiple positions in varying locations with one job posting.
It is easy to assign a task, add to reviews, ratings and comments and share information in a discreet way about candidates right on the platform.
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Feature Scorecard Summary

Job Requisition Management (85)
8.4
Company Website Posting (89)
8.5
Publish to Social Media (90)
8.3
Job Search Site Posting (93)
8.5
Customized Application Form (82)
7.5
Resume Management (95)
8.0
Duplicate Candidate Prevention (92)
7.3
Candidate Search (97)
8.7
Applicant Tracking (100)
9.0
Collaboration (93)
7.9
Task Creation and Delegation (79)
7.6
Email Templates (91)
7.6
User Permissions (85)
8.4
Notifications and Alerts (95)
7.4
Reporting (82)
7.0

About SmartRecruiters

SmartRecruiters’ Talent Acquisition Suite is used by high-performance organizations for making the best hires. It has full functionality for recruitment marketing and collaborative hiring built on a cloud platform with an open marketplace for third party recruitment services. The vendor says, unlike the first generation applicant tracking systems it replaces, SmartRecruiters' recruiting software provides an amazing candidate experience, hiring managers actually want to use the product, and recruiters love them because they make their jobs easier. Additionally, the vendor says companies like Visa, Skechers, Atlassian, Equinox, and Alcoa use SmartRecruiters to make recruiting a competitive advantage.
Categories:  Applicant Tracking

SmartRecruiters Features

Recruiting / ATS Features
Has featureJob Requisition Management
Has featureCompany Website Posting
Has featurePublish to Social Media
Has featureJob Search Site Posting
Has featureCustomized Application Form
Has featureResume Management
Has featureDuplicate Candidate Prevention
Has featureCandidate Search
Has featureApplicant Tracking
Has featureCollaboration
Has featureTask Creation and Delegation
Has featureEmail Templates
Has featureUser Permissions
Has featureNotifications and Alerts
Has featureReporting
Additional Features
Has featureLinkedIn Integration
Has featureInterview Scorecards
Has featureMultiple Brand support

SmartRecruiters Screenshots

SmartRecruiters Video

Watch The SmartRecruiters Product Tour

SmartRecruiters Integrations

LinkedIn Talent, Workday Human Capital Management, SAP SuccessFactors Learning, DocuSign, Okta Workforce Identity, Job Boards, Assessment Services, Background Checks, Video Interviewing, OnBoarding, Reference Checks

SmartRecruiters Competitors

Pricing

Does not have featureFree Trial Available?No
Has featureFree or Freemium Version Available?Yes
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Required
EditionPricing DetailsTerms
CorporateVaries, per FTEBilled annually
GlobalVaries, per FTEBilled annually
SmartStartFreeup to 10 active job postings

The software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.

SmartRecruiters Support Options

 Free VersionPaid Version
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone
Live Chat

SmartRecruiters Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android