Skip to main content
TrustRadius
SmartRecruiters

SmartRecruiters

Overview

What is SmartRecruiters?

SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.

Read more
Recent Reviews

Best ATS I have used!

9 out of 10
December 11, 2023
Incentivized
We use SmartRecruiters for all of our recruitment (Early Careers to Senior Hiring) in the UK and Australia. It supports all the way from …
Continue reading

Smart ATS

8 out of 10
February 21, 2023
Incentivized
We use SmartRecruiters as a full applicant tracking system, integrated with PhenomPeople on our front-end careers page. We use it to …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Applicant Tracking (126)
    9.3
    93%
  • Notifications and Alerts (119)
    9.3
    93%
  • Candidate Search (122)
    8.3
    83%
  • Resume Management (119)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Corporate

Varies, per FTE

Cloud
Billed annually

Global

Varies, per FTE

Cloud
Billed annually

SmartStart

Free

Cloud
up to 10 active job postings

Entry-level set up fee?

  • $1,000
    Required
For the latest information on pricing, visithttps://www.smartrecruiters.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.3
Avg 8.0
Return to navigation

Product Details

What is SmartRecruiters?

SmartRecruiters enables Hiring Without Boundaries™ by freeing talent acquisition teams from legacy applicant tracking software. SmartRecruiters' next-generation platform serves as the hiring operating system for 4,000 customers like Bosch, LinkedIn, Skechers, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.

SmartRecruiters Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

SmartRecruiters Screenshots

Screenshot of A candidate experience to  reach, engage, and connect with talent wherever they are.Screenshot of Engaged hiring managers empowered by collaboration tools and applicant tracking to drive better hiring decisions.Screenshot of Digital offer management, onboarding, and reporting deliver a seamless journey for new hires and recruiters.Screenshot of SmartRecruiters eases the burden of juggling multiple open roles and hiring large volumes.Screenshot of Frees up hiring teams to focus on making great hires and delivering a better candidate experience by automating routine tasks.Screenshot of Find and discover qualified talent while getting the most from the advertising budget.

SmartRecruiters Video

SmartRecruiters Integrations

SmartRecruiters Competitors

SmartRecruiters Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesAfrikaans, Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Frequently Asked Questions

SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.

SmartRecruiters starts at $0.

Oracle Fusion Cloud HCM, Jobvite, and Greenhouse are common alternatives for SmartRecruiters.

Reviewers rate Company Website Posting highest, with a score of 9.7.

The most common users of SmartRecruiters are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(235)

Attribute Ratings

Reviews

(1-25 of 129)
Companies can't remove reviews or game the system. Here's why
December 11, 2023

Best ATS I have used!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use SmartRecruiters for all of our recruitment (Early Careers to Senior Hiring) in the UK and Australia. It supports all the way from attraction to onboarding where we move over to our HRIS. We have our website and LinkedIn integrated from an attraction perspective, DocuSign for contract generation and we're currently moving to a background screening provider who are part of the SR ecosystem.
  • Simple backend set up and admin training
  • Intuitive workflows
  • Could be easier to organise back to back interviews
  • Reporting is mostly very good but can end up with some duplicate data
SmartRecruiters is the best ATS I have used in almost 15 years of recruiting. It's simple to use, has all the functionality you need and hiring managers also use the system very well. I've implemented it twice now and have found the process straightforward compared to other systems. I'd recommend for any organisation needing a solid recruitment platform - works very well globally too.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SmartRecruiters to do all our recruitment up to onboarding. SmartRecruiters solved our problem with multicasting, delayed responses and application tracking. We use it with our different managers, all our regions and recruiters. This makes it possible to track applications in the pipeline. This allowed us to implement more processes.
  • Multicast
  • Delayed response
  • User Management
  • Personalized consultation of different tabs
  • Viewing the CV
  • Extensive but complex configuration
SmartRecruiters is very useful for putting an ad online. Multicasting is also well done because it allows you to send an ad to several different job boards in one click. On the other hand, the egonomics needs to be reviewed, the different tabs are poorly placed, just like the visualization of the CV.
December 06, 2023

SmartRecruiters review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use SmartRecruiters as our ATS for both US and Barcelona open requisitions. I would say our hiring needs are a bit volatile, and quite dormant in 2023 but we've been able to solely focus on this tool for our applicant tracking needs. I'd say something I'd like to be implemented within the system is to have it a bit more user friendly, and to have a support chat tool to answer any questions I have right at the moment. That would be super helpful.
  • Compliance
  • Centralize all applicants and historical data in one solution
  • Templates, mass emails
  • User friendly page
  • I wish SmartRecruiters could let you reject an applicant from all open requisitions at once
I think SmartRecruiters is well suited for smaller companies with low budget to get started with the recruitment processes. I think once the company is more established, there are other better solutions like Greenhouse or Lever which are more user friendly, have a vast suite of solutions for more reporting or convenience tools
December 06, 2023

Best TA Suite out there

Antonio Arias | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SmartRecruiters is the only way talent gets into the organisation. It's our way to attract, evaluate, select, and manage all applicants at QuoIntelligence. It's a critical asset here, as we've gone from 4 to 50+ employees.

It was essential in getting our applicant-to-hire ratio to 200:1, with a time to hire of 40 days, and only half a recruiter on it. Through its workflow automations and off-the-shelf integrations we ensure excellent candidate experience, hyper-efficient recruiters, and happy hiring managers. All compliant.
  • Attracting hundreds of applicants
  • Bulk candidate management
  • Templates
  • Automation
  • Interview self scheduling
  • GDPR compliance
  • career site builder for small companies
Excellent for both a small startup like us, or for a large enterprise with 10,000+ employees like the places where I've led TA Tech decision making processes before. Can handle very well both large volume recruiting as well as highly specialised and crafty positions. Its configurability and UI/UX ensure customisation to a level rarely seen.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SmartRecruiters is an incredible tool to keep all parts of the recruitment process in a single place. From posting jobs, managing candidates, keeping track of their status in the process, adding comments and important information about them in an organized way, collaborating with the hiring team, etc.
  • Sending interview and self-schedule interview invitations directly from the platform and integrated to Outlook.
  • All sorts of possibilities to ask questions or add important information about the candidate (screening questions, forms, specific and customized fields such as notice period, salary range or expectations, etc.)
  • The recruiter interface is really good, with lots of details to allow the team to be more organized and efficient
  • Too many filters that are not the most important ones. Sometimes it's hard to find what we are looking for
  • I'd like the possibility to customize the fields and filters more (especially on the candidates tab)
  • Because SmartRecruiters is SO complete, it can be complex to do some setups or to use all its functionalities sometimes
SmartRecruiters is less appropriate when recruiting for a role that can be based in multiple locations (not a remote role, but candidates from different parts of the world are accepted). To save time, we should be able just to duplicate the job and only change the location, but instead we need to rewrite everything. This is one example of an inconvenience.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My team and I use SmartRecruiters to post jobs, communicate with potential candidates, schedule interviews, send offer letters, hire candidates in conjunction with Workday. Using SmartRecruiters allows us to track all actions related to the hiring process.
  • Logs all activity on candidates and roles
  • Offers support and advice on new products
  • User-friendly
  • Sometimes changes are made and they don't need to be made. Example: the scheduling page layout
SmartRecruiters is a great tool. We could schedule up to 100 interviews per week spread across out global offices. We are able to do this fast and efficiently with the help of SR. We are easily able to directly email and coordinate both to internal teams and with external candidates. We are also able to track all activity when it comes to scheduling, reviews and job postings.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use SmartRecruiters to manage our end-to-end Recruitment process which is now consistent and efficient. It enables a great and engaging candidate experience, simplified self-service, and collaborative hiring manager experience. With great insight through reliable data, it enables us to make informed business decisions and drive our recruitment strategy forward and fulfill our hiring requirements. We are able to understand the status of our vacancies and offers at a glance. Our Recruitment business partners see the value the product brings to the daily workload and the Hiring managers can independently navigate the system quickly and easily for their requirements.
  • Data insight
  • Simple workflow management
  • Easy to use interface
  • Configurable to our requirements
  • Customer Service and support
  • Collaboration with other customers using the community
  • Job template management
  • Restriction of editing Job advert fields
SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use SR for all recruitment we have. It changes the recruitment team life and we can gain lot of time. It is also good for candidate expérience.
  • we can post our jobs at once in all partners
  • we can manage all candidates really quickly
  • platform really clear
  • template management
  • multiposting done automaticly and not by hand
I really appreciate working everyday with Smartrecruiters in all the recrutment process - from created a job to hiring a candidate.

As I now working through all countries of Europe to put Smartrecruiters within our colleagues I can see that when we have to use the platform in all countries the using and setting can be complicated.
Julien Voyron | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
<div>I'm using it in order to manage the entire recruitment process, form the briefing to the contract stage.</div><div>We're recruiting about 700 hundred people / year, in Europe and North America.</div><div>It allow us to work in a more collaborative way, to take care of our candidate, save the time of our recuiters, and to help having efficient KPI.<br></div>
  • work perfectly with lots of other tools
  • Is almost 100% adjustable to your specifc need
  • Help recruiting manager to keep track of what's going on with their vacancy
  • The websites are not as adjustable as the rest of the application
  • Smartrecruiters don't ask for money for an API integration to work, but some partners do.
Well adapted for any company whose willing to improve his recruitement process, mostly if it's a task share by different people and a team of recruiter.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
SmartRecruiters is used worldwide by all recruiters and managers to follow recruitment process, it's also used for internal applications.
Allowing us to track properly the candidates paths and improving the overall candidate experience, it also allows us to keep an history and track the right KPIs.
  • Interview scheduling
  • Provide detail data
  • Easy posting
  • More automation on some settings
  • Fields for recruiters other than notes (with privacy access)
  • Being able to build our own dashboards
It's well suited for applicant tracking system, organizing the recruitment process, scheduling interviews, less for tracking system outside the listed job boards.
Camille Etievant | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SmartRecruiters is used by our stores and support services. It allows: the complete dematerialization of the recruitment process (everything is centralized in the same tool, and for people who are not in the recruitment business, SmartRecruiters makes it possible to guide and facilitate the process and collaborative work), saving time (thanks to job templates, email templates, integration with Microsoft Office 365, job boards...), optimizing our processes, and centralizing and securing data.
  • Job advertising
  • Candidate experience
  • User assistance (best HelpVenter and support team ever!)
  • Integration via API of Pole Emploi
  • Sharing reports with groups (not individual users)
  • Be able to give read access to settings sections for custom system roles
SmartRecruiters met 99% of our specifications, except one detail that could be worked around with other solutions.
Tom Beadel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SmartRecruiters as a base platform or hub to advertise job openings and manage the candidates.
  • Design of platform
  • Ease of use
  • database
  • scheduling
  • Actual link or window to subscriptions
  • better pricing for more known job search engines
  • ability to renew old job search titles
SmartRecruiters is consistent in finding new candidates looking for career positions but being able to access indeed or Monsters bank of candidates that have applied for positions in the past and may not be looking anymore but would love to come work for you.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use SmartRecruiters when recruiting for new team members. It's a great tool for tracking the entire progress and analysing new candidates. I have used many different functions including the referral process and found it to be smooth and useful. There's a really handy link section including CVs of candidates interviewed, and useful places to keep and share notes between HR and hiring managers.
  • Provide multiple functions
  • Good CV linking
  • Referral system
  • Difficult journey back to my open roles
  • Always pushed to a homepage of all vacancies in company vs individual dashboard
SmartRecruiters is well suited for companies who have both HR teams / Talent Aquisition teams / Hiring managers working across multiple roles together. It allows you to share back and forth notes internally, as well as rating. You can get a good overview from either view, and also add permissions for people helping the hiring process but not necessarily needing all information (i.e. salary etc.). It offers a handy way to download CVs and compare candidates.
Eric Peacott | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
We use SmartRecruiters as our main Applicant Tracking System. We post all of our jobs through SmartRecruiters, Track Candidates through the entire process from identification to onboarding, schedule the interviews in the system and use it for candidate reach out. It is our primary platform for recruiting and talent management. It is super helpful because we can create templates for common messages like interview scheduling and even integrate SmartRecruiters with our Outlook Calendars so easier scheduling with multiple people and even invite candidates to do self scheduling. This platform is a one stop shop for everything recruiting related that we need.
  • Job Advertising
  • Candidate Tracking
  • Candidate Communication
  • Background Checks
  • Interview Scheduling
  • Onboarding
  • Feedback tracking
  • Resume viewing- does not always show
  • Note Tracking
  • Candidate Searching
  • Candidate's Applicant fields do not follow the candidate when they are moved from job to job
It is a very user friendly interface that can list all of our open jobs (or filter down to just the ones I want to see) and I am able to find candidates quickly based on where they are in process. The forms are easy to fill out and it is very collaborative to tag people for updates. The interview scheduling capability is easy and shows me my team's calendars (based on their outlook calendar) so I can push out invites with all necessary information. Some of the downside are when reviewing a candidate the resume does not always display properly, however I can download a copy. It also could use a better search function for the candidate database to identify proper talent. Also, when we move candidates between jobs, not all of their information flows through requiring additional manual intervention.
February 21, 2023

Smart ATS

Emily Wallace | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SmartRecruiters as a full applicant tracking system, integrated with PhenomPeople on our front-end careers page. We use it to obtain job hire approvals and post job ads to our careers page and other integrated job boards such as TradeMe, LinkedIn and Seek. We also track external and internal applications, process applications through the hiring process (reviewing screening questions and CVs, phone screening, interviewing, submitting applicant comments and ratings, declining applications, and submitting job offers). Our SmartRecruiters is also integrated with DocuSign, allowing us to generate offer details inside SmartRecruiters, which can then flow through to DocuSign to generate contract paperwork. We utilise back-end reporting as well to track our hire and turnover statistics.
  • Offer template customisations
  • Being able to set up multiple different approval chains for jobs and offers
  • Applicant tracking
  • Settings page can be difficult to navigate & find what you're looking for
  • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
  • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
Well suited overall for job creations and postings, applicant tracking, and offer creations. Useful for dealing with small and bulk applications, and when you need to post the same types of roles multiple times/regularly. It is more useful when integrated with other systems, e.g. a front-end careers site and a document signing system, to maximise the end-to-end usage.
February 09, 2023

Love it

Samantha L. Krumme | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize it heavily for full cycle recruiting. we also integrate assessments as well as references
  • Outlook integration
  • user functionality
  • Autosaves summaries when you dont click submit
  • I would like to see the reporting change a bit so that a recruiter's name stays with candidate's offer so we can track what recruiter hired who. (when you change the recruiter on the REQ it names that recruiter for all the hires and offers)
  • Stronger LinkedIn integration
  • I would like to see an option for noting a role can be remote but either in a single state or certain states
The efficiency of recruiters. especially self schedule feature
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Broadly, we use SmartRecruiters for Talent Acquisition and referral purposes. Looking at it from a perspective of a complete journey, starting from job posting to onboarding of the candidate after hiring, it is a complete recruitment application. We 1. Posting jobs 2. Attracting candidates 3. Managing and scheduling interviews 4. Feedback for candidates 5. Automation 6. Sending alerts 7. Referrals, etc.
  • Sourcing candidates
  • Tracking progress
  • Scheduling interviews
  • Integration with Oracle HRM
  • UI for filtering could be more intuitive
  • Sort by feature could have more enhanced options
We use SmartRecruiters for Talent Acquisition purposes. 1. Posting jobs 2. Attracting candidates 3. Managing and scheduling interviews 4. Feedback for candidates 5. Automations 6. Sending alerts, etc.

Regarding less appropriate- none.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SmartRecruiters helps us with applicant tracking. We can see the progress of prospective hires in the organization and check their progress through the recruitment process. We can also share our comments and upload and download the applicant's documents all in one place.
  • Applicant tracking--we can add applicants to the database and add them to available jobs.
  • We can add documents and comments to an applicant's profile and view them as and when required.
  • This offers great mobility and we can do this as a team to choose our team members.
  • SmartRecruiter's integration with other platforms is quite a hassle--it needs to be smoother.
  • The job posting on the platform doesn't yield great results.
SmartRecruiters is a great applicant tracking system--easy to understand, easy to use, and offers high operability. You can work on a candidate's profile as a team and make the hiring process more transparent.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SmartRecruiters helps to automate application tracking for hiring and retention of employees. It helps integrate with other recruitment platforms and gives us live reporting on applications received and processed. It also helps track employees who have been onboarded and helps manage referrals.
  • ATS that can be customized
  • Integration with LinkedIn
  • Ready availability of a careers page with an application portal
  • More flexibility in designing the careers page
  • Ability to add application widget to company website instead
Suitable for large or medium size corporations where hiring is an on going process.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SmartRecruiters is currently used as a job posting, job application, and job hiring status tool, among other uses. It makes [it] easy for employees to search and review our company's job postings, easy to apply online, and to track the status of [an] application if [the] applicant is moved forward [or if the] application [is] denied and ended. It's also a great way to refer others to jobs within our organization.
  • Job Referrals - can easily refer others to a job posting and view the status
  • Job Postings - can easily search for job openings and read job description and criteria
  • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
  • Log in - sometimes difficult to log in if [the] password was forgotten
  • Email Notifications - would be great to add email notifications for every status change after applying for the job, currently would need to log in to see updates
I highly recommend SmartRecruiters for all organizations to make job searches and applications smoother and easier. This application is currently well suited for this. I find it easy to search and review the job posting, job description, and criteria. It even shows the direct hiring manager and hiring recruiter. This allows me to send a separate email to either one if I had questions that were not answered directly on the posting.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is used by our HR department and hiring managers of the respective team. I have been using it for the past year and it is user friend for me as we can do tasks multiple ways. I do not find any issues; however, we have to train the hiring manager to use SmartRecruiters.
  • User friendly
  • Multiple ways to complete a task
  • Easy to communicate
  • Monthly/quarterly training
  • Easy reporting tools
  • Task reminders
  • Easy to use
  • Can do tasks multiple ways
  • Easy to communicate with the candidates and other staff members within the organization
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I was facing various issues at my organization regarding recruitment, not able to centralize data of my team, my recruiters in one place. Then I switch to SmartRecruiters. It had made my life so easy and simple that now I can manage my team data in one place. I can get a report of my single individual member just in a click away. I also like about smart recruiters that it helps in managing and show data in a single view dashboard. It also helps recruiters to see their data in just one screen along with a pool of potential candidates in an organized manner.
  • Tracking Candidate Data at one place
  • Managing recruiters data in one Dashboard
  • Can get single individual report at just one click
  • Made recruitment easy using smart recruiters
  • User Interface is very attractive and we can use it easily
  • Not having feature of referral data, who has referred
  • Another problem is that in [the] emails section it shows 'company name' field will show as Smartrecruiters vs. the name of our agency that will make confuse to [candidates]
  • Major problem of this is that it does not support api in the free version
It is being well suited to my organization where previously I was facing major issues regarding data centralization, reports of individuals, recruitment issues. Now with SmartRecruiters, all my problems got vanish away. Also, another thing that got solved is that resumes are saved as a backup in case needed. We can also update candidates about their job status through this portal as previously it was very hectic to tell candidates manually. Now in just one click, it will be updated to candidates.
Sylvie Tehbelian | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use SmartRecruiters company-wide. It is used by our recruitment team and hiring managers. We recently transitioned from another ATS with the hopes of better streamlining our hiring process. This includes posting jobs, booking interviews, candidate communication, etc.
  • Easy to navigate, clean interface.
  • Good communication with recruitment and hiring managers.
  • Candidate rating system.
  • Easy to book interviews with candidates and hiring managers
  • Connection to Microsoft Teams
  • Adding a functionality where it is possible to parse a resume via Outlook.
  • When a candidate applies to more than one role and is hired to one role the rest of the applications should be eliminated so he/she doesn't remain available.
  • Address input in the profile section.
  • Sending job postings to other social media/job aggregators for free.
It has the potential to be a good ATS but it needs some tweaking in order to handle large volume recruitment and make the process much smoother instead of adding more steps.
What works well with smartrecruiters is that they are always listening to their clients' needs and updating their app to suit our needs.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use SmartRecruiters company wide for internal and external hires. It allows all communication and documentation to be tracked in a single place, which makes reporting and processing simpler. Having a single platform with workflows and templates also assures consistency and quality control, not to mention enforcement of legal and compliance matters.
  • Organization - SmartRecruiters is not so busy that I cannot easily tell what I am looking at. Everything is easy to navigate and follow intuitively.
  • Workflow - SmartRecruiters allows me to set up logical connections to automate subsequent fields in job creation. This aids in accuracy of job creation to match our payroll system, plus makes the process of creating a new requisition/ad faster.
  • Approvals - Approvals of job requisitions and offers could not be simpler.
  • Customization - There is very little that cannot be customized and/or branded to fit my organization's needs, including connecting to my other business platforms.
  • Reporting - There are several fields that are not easily reported on in SmartRecruiters. They have made some significant improvements, but there are still inaccessible fields in the reporting tool that would help me avoid using another service to build my reports.
  • Posting Partners - SmartRecruiters has made recent changes in their contracts with high visibility platforms like LinkedIn and Indeed which may not fit with what I am trying to do or what I have done in the past.
  • Offer Templates - Creating a good looking offer template that goes to the recipient exactly the way it looks when I built it is nearly impossible. The import mechanism only accepts .doc (but really wants a .doc created in LibreOffice if you want spacing and paragraphing to work perfectly). In short, there is a lot of guessing to getting offer letters just right, unless you want a plain text offer letter (and who does?).
I think any business can benefit from SmartRecruiters, but especially businesses of 300 or more employees. Smaller independent businesses might find SmartRecruiters a little too feature rich, especially if there is only one recruiter or only one or two hiring locations. I believe SmartRecruiters works very well for enterprise level companies with 5000+ employees. This is a good system and it does what it is supposed to do. Reliability is high. Service and response is reasonably fast.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use SmartRecruiters to manage the entire hiring pipeline, from advertising open positions, to screening candidates and conducting resume intake, to scheduling phone screens and interviews, collecting feedback from hiring panels, communications with candidates, and final job offer details. The collaborative aspects and single-pane-of-glass workflows keeps everyone on the same page and keeps the process very smooth!
  • Candidate page collects feedback, interview notes, and resume all in one place
  • Integrated email management keeps all communications together
  • Feedback form makes it easy for hiring panels to discuss observations
  • UI is not very snappy and sometimes is slow to move from candidate to candidate
  • More canned responses in form emails
  • More focus on keeping initial screening questions in one place
Great for all teams, large and small, to stay organized while conducting a search for an ideal candidate. Makes it easy for remote teams to come together and discuss their impressions of a candidate even if interviews are conducted remotely. Easy to compare multiple candidates for the same job from a birds-eye view.
Return to navigation