SmartSearch Review
August 21, 2014

SmartSearch Review

Daniel Spioch | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with SmartSearch ATS

Synerfac currently uses SmartSearch throughout the entire company to store, and manage candidate resumes to help ease the process of staffing. It is very helpful in keeping everything organized with candidate contact info, daily scheduling and current or past tasks worked on.
  • Easy flow of candidate processing.
  • Very simple to use, easy to learn.
  • It is aesthetically easy on the eyes with customization options.
  • It is very slow during certain times of the day.
  • The dashboard does not load and it seems like it crashes.
  • When trying to process resumes added to the system, it sometimes just deletes the data, forcing you to start the whole process again.
  • It seriously moves really slow and you have to exit out of the program and restart to try and make it work.
  • Certain links do not load the first time, forcing you to reload and hope they show up on the screen.
  • Increased employee efficiency
  • Better customer service due to easy access to information
The server is slow and there are errors while loading pages.
It's well suited for keeping candidate contact information for easy access.