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Intuitive User Interface: Many users have found SmartSearch's user interface to be intuitive and easy to navigate, making it simple to …
Overview
What is SmartSearch ATS?
SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.
Recent Reviews
Popular Features
- Company Website Posting (17)3.030%
- Job Requisition Management (17)3.030%
- Resume Management (17)1.010%
- Job Search Site Posting (17)1.010%
Pricing
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What is SmartSearch ATS?
SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.
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- Premium Consulting/Integration Services
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What is SmartRecruiters?
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.
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What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is SmartSearch ATS?
SmartSearch is the flagship web-based talent acquisition and staffing management software from Advanced Personnel Systems Inc, that, while not as broadly used as some other software suites, is capable of delivering all of the features and capabilities (e.g. integration with outside services like Outlook, direct posting to job boards and sourcing via social networks, data/resume parsing and rich automation features) expected of applicant tracking systems. Live support representatives are available 24/7. Also, Advanced Personnel Systems offers a live, personalized demonstration of the software for those interested, as well as full "concierge" service throughout the implementation process.
SmartSearch ATS Features
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Customized Application Form
- Supported: Resume Management
- Supported: Duplicate Candidate Prevention
- Supported: Candidate Search
- Supported: Applicant Tracking
- Supported: Collaboration
- Supported: Task Creation and Delegation
- Supported: Email Templates
- Supported: User Permissions
- Supported: Notifications and Alerts
- Supported: Reporting
SmartSearch ATS Competitors
SmartSearch ATS Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Frequently Asked Questions
SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.
Reviewers rate Duplicate Candidate Prevention highest, with a score of 10.
The most common users of SmartSearch ATS are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(39)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Intuitive User Interface: Many users have found SmartSearch's user interface to be intuitive and easy to navigate, making it simple to perform tasks such as building organizational charts and searching for specific locations or employees. This positive sentiment suggests that a significant number of reviewers appreciate the user-friendly design of the software.
Helpful Customer Support: Several users have praised SmartSearch's customer support team for being helpful and reliable. They have highlighted positive interactions with the staff, noting their knowledge and long-term experience in the industry. This indicates that the customer support provided by SmartSearch is highly valued by a considerable number of customers.
Efficiency-Boosting Features: Numerous reviewers have expressed satisfaction with SmartSearch's automated tasks, customizable reporting analytics, and search functions. These features are highly beneficial in streamlining processes, increasing efficiency, and saving time for users. The positive feedback suggests that many users find these functionalities valuable in optimizing their workflow within the software.
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Limited Export Options: Some users have found the export options in SmartSearch ATS to be limited, causing formatting issues when exporting jobs to platforms like Monster or Careerbuilder.
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User Interface and Ease of Use: Several reviewers have mentioned that while the user interfaces have improved, there is still room for ease of use improvements. The software can feel overwhelming due to the many functions and uses available, and some users have noted that certain features are unintuitive and challenging to learn.
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Technical Support Issues: Users have expressed frustration with spotty and delayed technical support from SmartSearch. This has caused difficulties when experiencing bugs, glitches, or other technical issues, as timely resolution is not always guaranteed.
Users frequently recommend SmartSearch for its versatility and ease of use. They appreciate that it is easy to navigate for new users and continues to improve without becoming clunky. The platform is praised for its simplicity, making it suitable for users who don't want a technical ATS. Additionally, SmartSearch is often recommended as a candidate tracking platform for Staffing and Recruiting firms. However, some users do note that finding tools and features can be difficult, suggesting that the platform may not be very user-friendly for beginners. Users also suggest that SmartSearch should improve troubleshooting and provide quicker technical support.
Attribute Ratings
Reviews
(1-25 of 30)Companies can't remove reviews or game the system. Here's why
October 07, 2021
Clunky Tool, but Highly Customizable
- Reporting
- Analytics tracking
October 19, 2020
SmartSearch RULES!!
Score 10 out of 10
Vetted Review
Verified User
- The ROI has been very positive.
- The cost is affordable.
Score 9 out of 10
Vetted Review
Verified User
- We can manage and report on hiring activity and progress - positive.
- We know the number and relative value of open positions around the globe - positive.
- We know the expected relative costs of ANYS - Accepted Not Yet Started - positive.
- We can quickly adapt hiring activity to business fluctuations - positive.
October 19, 2020
Good Product but Room for Improvement
Score 7 out of 10
Vetted Review
Verified User
- Moving to e-sign documents has reduced paper and the time it takes to process a hire.
- The notifications and electronic approval features also reduces the time to make an offer.
October 19, 2020
SmartSearch - efficiency, flexibility and features... This does a lot for your business.
Score 10 out of 10
Vetted Review
Verified User
- I think one of the most positive impacts has been our value proposition we offer our customers. It has allowed us to be more consistent in our responses to them. It has made us better at recruiting by enhancing the recruiters ability to reach more candidates quicker and keep better track of skills, training, education and experience. It has made us a better employer by insuring we are following our procedures from start to finish each and every time.
- Additional we feel there have been incremental positive impacts on our investment. Over time as SmartSearch has created new features and has integrated with other systems and products we have seen the productivity of our recruiting staff increase. This became increasingly apparent when email templates, document, templates and docu-sign were integrated into the system. we probably saved thousands of dollars a year just in document costs alone. Allowing recruiter contact candidates and employees via text messaging through Zipwhip. Creating texts and emails that can be automated eliminates the need for numerous 'reminder' phone calls. Now these messages show up on employee or candidate phone in second without the recruiter having to stop what they are doing to place a series of phone calls or emails. These incremental enhancements to our business add up.
October 19, 2020
SmartSearch is Great and a True Business Partner
Score 10 out of 10
Vetted Review
Verified User
- That's easy - they have helped us grown and make more money. The core element of their technology (e.g. the ability to search for, identify and contact candidates is excellent).
- They are a business partner and do their very best to help us succeed.
Score 1 out of 10
Vetted Review
Verified User
- Initially it was great by providing the capability to work with candidates on line but this year in particular SmartSearch has demonstrably hurt our business because the job postings don't work as intended. As an example, we have currently waited eleven weeks for a fix to the job postings not going out to Zip Recruiter and we are still waiting.
- The cost of learning and developing reports has also been high. The built in reports are very limited and the report writer is difficult to learn and use.
May 10, 2018
Great ATS!
- I am not involved in the budgeting or finance for recruiting software, so cannot speak directly to any numbers for ROI. However, SmartSearch personally saves me several hours a day in organizing candidates, thus saving my company substantial amounts in productivity.
- The lacking ability to tag additional recruiters throughout the hire track process means whoever onboards the hire has to ensure that a "split" is marked when completing the NHS. Failure to do so can result in quite a lot of lost time from HR to get the mistake fixed.
December 23, 2015
Great System, Great Service
Score 10 out of 10
Vetted Review
Verified User
- Increased employee efficiency in the ATS realm. It allows us to provide updated information to our recruiting customers.
- Strong ability to use broadcast emails as a marketing tool to our clients.
September 30, 2015
SmartSearch ATS is SMART!
Score 10 out of 10
Vetted Review
Verified User
- My business is a small business. I have been a SmartSearch ATS client since 2004, through good economies and poor economies. The return on investment has to be there. SmartSearch ATS has a great return on my investment.
- As I mentioned previously the customer support at SmartSearch ATS is off the charts great! That means less down time and much more UP time!
- I am recognized as an expert in recruitment or talent acquisition. SmartSearch ATS helps me keep that recognition.
April 10, 2015
review
- Has found some great candidates for us.
- Increase in customer service
April 07, 2015
Adaptable and User Friendly
- Increased employee efficiency - customization leads to quick access to pertinent information.
- Great customer service - my issues have always been handled quickly and efficiently.
March 18, 2015
Most Flexible Product & Service
Score 10 out of 10
Vetted Review
Verified User
- Detailed and real-time reporting are very powerful in managing both the business and the teams.
- Integration with 3rd party tools offers exceptional efficiencies.
- Improving in internal communications.
- SmartSearch ATS streamlines our process and allows us to finish a task and transition to another with ease
February 25, 2015
Smart Search Review
- Its better than nothing, but not proficient as other ATS
February 21, 2015
SmartSearch Review
- Placements at companies
- Keep detailed notes on employees or former staff
- Fast search results
February 20, 2015
Former user of SmartSearch ATS provides perspective
- The lack of reliable reporting capabilities was a big reason we moved off of SmartSearch.
February 18, 2015
It does the job....
- We have been able to internally hire through SmartSearch ATS.
- We can track applicants.
- We can sufficiently post jobs to our company site and job boards.
December 18, 2014
Smart Search from a Recruiters POV
- Increased employee efficiency. Recruiters can easily pull up the jobs they are working on and see candidates that are attached and where they are in the hiring process in a few easy clicks. When managers call for an update on their position, it is easily accessible. Making notes is simple and there are often prompts of emails to send to managers or candidates.
- In the same way, the customer service with our candidates is made easier through SmartSearch. At every step of the process, the ability to send emails is made available and templates are easily accessible.
December 01, 2014
SmartSearch ATS
- Time efficiency - through the email function, scheduling function, automatic workflows/emails, and review/feedback of candidates from managers
- Control of records
- Visibility
August 21, 2014
SmartSearch Review
- Increased employee efficiency
- Better customer service due to easy access to information
August 20, 2014
SS rocks.
- All good.
August 20, 2014
SmartSearch Review
- Increased employee efficiency
- Allows us to serve the candidate better by looking at jobs they have recently applied for
- Faster lead conversion by using previous job requisitions and speaking to candidates who were a good fit, but weren't selected for the job at that time
- Increased employee efficiency
- Increased business process transparency
August 19, 2014
SmartSearch ATS - a powerful tool for the staffing industry!
- SmartSearch ATS is a time saver for all who use it. Since time = money, the ROI is quick.
- SmartSearch ATS makes everyone more efficient. Efficiency is key in an industry that moves so quickly.
- SmartSearch ATS helps us meet our overall business objectives. By doing the functions it offers so well, it allows us to focus on our jobs - fill open staffing positions.