TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/gM/lg/3T761O09QLNR.PNGSmartSearchGreat ATS!2018-05-10T16:55:26.828ZWe use SmartSearch as an applicant tracking system. SmartSearch also pushes out our job postings to multiple websites, including CareerBuilder and our company website. SmartSearch allows us to track applicants all the way from application to hire, including adding candidates that have been sourced externally, through platforms such as LinkedIn Talent, Indeed, etc. Once an offer is extended by a client, we are able to use SmartSearch to initiate onboarding and track items such as AWGP, gross margin, and more.,Great for keeping candidates well organized, especially if you have them submitted to multiple job orders. Each job order will create its own "hire track" which makes it easy to keep an eye on where a candidate is in the hiring process.
Easily identifies duplicate applicants and candidates through comparison of a number of details and not just name - including the phone number, email, and location - but still affords you the opportunity to double check and ensure a candidate is, in fact, a duplicate entry
For larger organizations, SmartSearch is wonderful in helping to identify the appropriate company contacts working on various positions across the US. If I am working with a candidate interested in a posting he saw for a job in Kentucky, I can locate the account manager and recruiter for the position within minutes.,No ability to "tag" coworkers. My organization tracks certain metrics such as candidate submittals, interviews, and call connects. If I work with another recruiter on a position, there is no way to tag both recruiters to ensure each gets credit for their work.
Job orders can only be assigned to one recruiter, one sourcer, and one account manager. Similar to my other point, this can be very restricting. For example, on my Dashboard, I have a list of "open jobs". If I am not listed as the recruiter or sourcer for the job order, it can be very cumbersome to attach candidates to the hiring track for that position if I do not have the JO# written down elsewhere.
Something I wish SmartSearch (and many other platforms) offered is some pre-set tutorials to go through. SmartSearch seems to have a lot of features that I am not taking advantage of, simply because I do not know they exist or how to use them.,7,I am not involved in the budgeting or finance for recruiting software, so cannot speak directly to any numbers for ROI. However, SmartSearch personally saves me several hours a day in organizing candidates, thus saving my company substantial amounts in productivity.
The lacking ability to tag additional recruiters throughout the hire track process means whoever onboards the hire has to ensure that a "split" is marked when completing the NHS. Failure to do so can result in quite a lot of lost time from HR to get the mistake fixed.,LinkedIn Talent and ZipRecruiter,LinkedIn Talent, ZipRecruiter, BambooHRVerified UserSmartSearch is a great ATS!2017-11-06T20:55:33.505ZAs a recruitment process outsourcing company, we used SmartSearch for both our internal hires and customer candidate tracking. It was a great ATS and easy to use. User-friendly dashboards. As one of the administrators, adding new users and specifying their access requirements was a smooth process. As the scheduler of all internal interviews, it was an easy way to track when a candidate was ready for scheduling, when the interview was complete and great for sharing notes on the candidates.,ATS - Tracking applicants across multiple customers and job openings was a piece of cake.
Communication among users was so easy.
Customer Service. The team at SmartSearch was always available for a quick and painless Q&A.,I don't think I have anything to add here.,8,ADP Enterprise eTIME, Paylocity Web Pay and Greenhouse,Salesforce App Cloud, Paylocity Web Pay, YouEarnedItMeg WhiteSmartSearch ATS is SMART!2015-06-04T14:34:51.527ZSmartSearch ATS is being used in my company both as an Applicant Tracking System for my RecruiterGuy.com contract recruiter/consulting business and as a Customer Records Management System for my public speaking business SpeakBill.com. It solves my problem of tracking jobs, candidates, managers, posting jobs for Internet Aggregators to scrape, and tracking activity for clients and my businesses.,When a company is a new client, SmartSearch ATS does an excellent job of bringing functionality to their client very quickly, usually within a couple of weeks. Their training program is designed so even non-technical users may use their SmartSearch ATS quickly.
The Customer Support Team at SmartSearch ATS are off the charts great for jumping on problems quickly and solving them. Sometimes the problems are created by other vendors who link with SmartSearch ATS. Even then SmartSearch resolves the problem. My advice? Expect a happy resolution the rare times you have a problem.
The Development Team at SmartSearch ATS have been around for many years. While the fundamentals of the SmartSearch ATS software are mature, the nature of the ATS software business is constant change. SmartSearch ATS does a wonderful job staying up to date. There is no need to bleed at cutting edge. Give me up to date and stability any day! SmartSearch ATS provides both.,When you create a new job posting, you are required to pick a field from "miscellaneous export information". Camera Operator and Makeup Artists are choices. Web Developers are not a choice. I don't get that.,10,My business is a small business. I have been a SmartSearch ATS client since 2004, through good economies and poor economies. The return on investment has to be there. SmartSearch ATS has a great return on my investment.
As I mentioned previously the customer support at SmartSearch ATS is off the charts great! That means less down time and much more UP time!
I am recognized as an expert in recruitment or talent acquisition. SmartSearch ATS helps me keep that recognition.,,1,,Posting positions for internet aggregators to scrape
Tracking candidate activity
Tracking resumes
CRM for clients,As a CRM for my public speaking business - SpeakBill.com,Right now I feel I am fully utilizing SmartSearch ATS but I will try new solutions with this product when I face new problems.,10,Yes,Price
Product Features
Product Usability
Product Reputation
Third-party Reviews,Actually I am happy with my process for selecting an ATS. I have been a third party recruiter since 1981. My process asks the right questions that enable me to make the best selection for my client or my business. SmartSearch ATS obviously is the best selection for my business since 2004.,Implemented in-house,No,Change management was a small part of the implementation and was well-handled,None,10,No,10,Yes,SmartSearch ATS ALWAYS provides me with exceptional support. I believe I have documented that fairly well. If we could just figure out the miscellaneous export information that is controlled by a third party, life would be excellent!,Loading resumes is easy.
Searching resumes in my SmartSearch ATS is easy.
Posting positions on RecruiterGuy.jobs is easy - and I also use it to demonstrate why clients should consider a .JOBS TDL.,None,Yes,10,10Bill HumbertGreat System, Great Service2015-04-07T19:45:04.920ZWe use SmartSearch ATS for our recruiting services as well as our CRM. It helps us keep our recruiting efforts in line and provides excellent reporting and tracking of activities. As a CRM, its been very helpful with tracking pre-close and post-close clients. We are about to launch our marketing program utilizing the various tools in SmartSearch.,Easy to use and very flexible. There are a lot of ways to customize it to your company's needs - both on the ATS and CRM sides.
Excellent customer service - every single SmartSearch team member has been professional, friendly and very quick to answer questions and help with solutions. Plus, they do great follow up!
They offer wonderful webinars on how to better utilize the product and provide access to some industry experts that are extremely beneficial.,There's some room for improvement with candidate status. If you change a status, you have to refresh your screen for that to appear. It's a minor thing.
It would be nice to hide certain bits of information on the web posting, but keep that information in the requisition for our records, ie, salary range, etc.,10,Increased employee efficiency in the ATS realm. It allows us to provide updated information to our recruiting customers.
Strong ability to use broadcast emails as a marketing tool to our clients.,Bullhorn,Taleo,Bond,CareerBuilder,Compass,HireDesk,iCIMS Talent Acquisition Software Suite,Mindscope,PC Recruiter,TalentRover,5,Implemented in-houseMichelle StarkMost Flexible Product & Service2014-05-20T14:20:52.231ZAfter evaluating several other products in the market, we found SmartSearch to be most flexible one out there. We later on visited their site and met their executive. Their transparency and flexibility were keys to our selection process. The data migration from a totally different platform went VERY smoothly as they had done a great amount of preparation. The product has exceeded our expectation. This product is used by several departments in our firm including both front and back office staff members.,Flexible and customizable
Robustness of both technology and the product
Data Migration., Training, and Customer Service,Nothing that I can think of at this point.,10,Detailed and real-time reporting are very powerful in managing both the business and the teams.
Integration with 3rd party tools offers exceptional efficiencies.
Improving in internal communications.,,10,10,10Hadi Asgharzadeh
Unspecified
SmartSearch
28 Ratings
