Snagit (Wonderful tool for your screen capture and image editing needs!)

Screen capture (great use of screen capture modes, like full screen, region, text capture, scrolling window capture)

Image editing (great tool to edit/manipulate images for several purposes - for example, replacing a real person's name with a ficticious name)

Output options (saving captures with a variety of image file types (jpg, .png, .pdf, .gif, .tif, etc)

Sending captures directly an application like Word, PowerPoint, or email