SnagIt is used DAILY!
May 11, 2018

SnagIt is used DAILY!

Heidi Jonsson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Snagit

Our entire organization uses SnagIt We use it for a variety of purposes. We use the still image as well as the video function - it helps us grab images for trainings, presentations, and showing others how to do something when they are remote.
  • We recently did a screen share session with associates all over the US. One person was not able to attend, so we used the 'video' component to record the session - the screen clicks and the different things that you could do with the program so that when the co-worker returned to the office, she could catch up and not have to ask the trainer to repeat the session.
  • We often need to show how a screen looks in a variety of logged in states - so if we can show the URL and the screen in one shot, it helps our developers know where to troubleshoot and fix/update any issues we're experiencing.
  • I like how it's easy to go back to older snags you created - so you don't have to go and re-do a snag, you can simply go to the editor and copy the image into whatever purpose you have/need.
  • It takes a bit of time for the program to load sometimes.
  • I think that the cursor/arrow should default as NOT in the image, I've had to redo so many snags because my arrow was in the image. I know you can adjust this in settings, but it should start NOT in there.
  • I have found no NEGATIVE ROI - great tool.

Works well:

- Training

- Remote Employees screen share

- Presentation development

Needs help:

- Load time

- Need more tools for editing, or adding colors, outlines, etc. on the screen