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Easy to use time saver!
April 05, 2021

Easy to use time saver!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Snagit

Snagit is an approved tool within the company and is used frequently by our department. We work a lot with various technologies and have used Snagit to create demo and instructional videos for our [immediate] team members as well as internal stakeholders. We also use it while testing new technologies, products or software to capture errors or functionality issues that help our IT team troubleshoot and resolve glitches.
  • Offers various options in terms of capturing device sound and/or microphone sound.
  • Really easy to edit/trim down videos
  • I like being able to pause the recording in order to complete forms while doing demo videos so that the audience doesn't have to sit through me typing, I just pause - fill out the form - and then start recording again to proceed with the demo.
  • Having more options of where/what to capture on the screen would be helpful (being able to resize the capture area)
  • Not sure if this is already an option, but being able to overlay text on the final video would be helpful while doing demos -- i.e. adding an arrow or the ability to highlight something without using your cursor.
  • Snagit saves our team time by allowing us to create demo videos to share instead of scheduling individual demos with stakeholders.
  • Snagit makes us more efficient because we don't have to go back and forth explaining error messages or issues when we can easily capture on screen and share with tech support.

Do you think Snagit delivers good value for the price?

Not sure

Are you happy with Snagit's feature set?

Yes

Did Snagit live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Snagit go as expected?

I wasn't involved with the implementation phase

Would you buy Snagit again?

Yes

Snagit is perfectly suited to screen capture as our team walks through new technologies and/or processes so that we can share demo/instructional videos. It has been a very valuable educational tool for us and has help alleviate a lot of questions we used to get from individuals who need to see how something works in order to understand it.

As we have been evaluating new virtual technologies for our team and going through UAT testing internally, Snagit has been used to capture instances where something isn't working correctly or as we think it should and we've been able to share those videos with programmers so they more easily understand what the issue is for troubleshooting purposes.