Great and user friendly social media analytics platform, useful for benchmarking and understanding the effectiveness of your social editorial plan
David Arcifa | TrustRadius Reviewer
August 08, 2014

Great and user friendly social media analytics platform, useful for benchmarking and understanding the effectiveness of your social editorial plan

Score 8 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Analytics Pro

Overall Satisfaction with Socialbakers Suite

Socialbakers is powerful tool for monitoring the company performances on social media and to compare with competitors. It is being used by Marketing department but shared across the whole organization, both at corporate and local market level. Here you could find a video of our case history with Social Bakers https://www.youtube.com/watch?v=gEegeaEEbhM
  • Social Media Metrics (engagement rate, response rate)
  • Competitors analysis
  • Report visualization
  • New Social Media Integration (Instagram, Pinterest, etc...)
  • Facebook is the most analyzed social, Twitter and YouTube analysis could be improved and aligned with Facebook
  • Faster social media analysis and continuous improvement approach
  • Sprout Social,Salesforce Service Cloud
From a multinational company view, I would recommend having a global approach with SocialBakers

Using Socialbakers Suite

Very satisfied about the output and the reports.