Great analytics platform! To be used on a daily basis
February 04, 2020
Great analytics platform! To be used on a daily basis

Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Analytics Pro,Builder Pro,Market Insights
Overall Satisfaction with Socialbakers Suite
Socialbakers Suite is used for social media teams across Europe and the Middle East, as well as content creation in our central team. Socialbakers seeks to understand the performance of our social media accounts and to improve the content production based on what is already existing.
Pros
- Providing dashboards to see rapidly the performance across channels/accounts
- Identifying content performance
Cons
- Visual recognition. We monitor 16 accounts across 3 platforms (Facebook, Insta, YouTube), it would be great to see where/how many times a single piece of content has been used
- Positive - Gain of time.
- Positive - Adapting content creation based on what already exists.
Using Socialbakers Suite
20 - Approx 20 people
- Social media teams across EME region
- Content creation team
- Social media teams across EME region
- Content creation team
- Analytics
- Understanding functioning of strategies
Socialbakers Suite Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - yes
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