Iconosquare Reviews

15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Do you work for this company? Learn how we help vendors

Overall Rating

Reviewer's Company Size

Last Updated

By Topic




Job Type


Reviews (1-6 of 6)

Companies can't remove reviews or game the system. Here's why.
January 18, 2020
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Iconosquare is used in our marketing department for social media purposes. Iconosquare is used to track and capture Instagram analytics that contribute to larger social media reports as they relate to followers, engagement rates, reach, impressions, likes, and so on. The platform also has Facebook capabilities, but we strictly use it for Instagram.
  • Monitoring Instagram data
  • Compiling data into comprehensive reports
  • Only includes Instagram and FB, so can be limiting in social programs that are more robust
Brands that are looking for in-depth Instagram analytics would benefits from Iconosquare. The platform monitors and tracks a multitude of metrics that can help inform marketing and social strategies. Iconosquare is also a great platform for those looking to better manage their Instagram—features such as scheduling posts, getting a preview of feeds, importing pictures in bulk, and so on, can all help visually inform your brand's account.
We never had a problem with customer support, nor really needed it. The UX of the site was easy to follow and simple to use.
Read this authenticated review
January 14, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Iconosquare is being used only by our marketing department, and more specifically, is being used by one member of our marketing team (me!) to gather high-level information about our Instagram reach. It address the problem of not knowing our specific reach when it comes to engagement on posts and number of likes.
  • Date Selection: It is very easy and user-friendly to select the date ranges you want to gather data from.
  • Number of Likes: It is crystal-clear how many likes your photos received during a specific time period.
  • I have no complaints!
  • Iconosquare is very helpful and efficient.
Iconosquare not only gives me the information I need and desire about our online reach, but it gives me additional information about topics I may not have considered without the push.
I have not needed to use Iconosquare customer support before.
Read this authenticated review
November 19, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
As one of the most popular social platforms with an extremely engaged user-base, there was a large focus on making a meaningful impact on Instagram. As such, our team was looking for a specialized tool that could help us deep dive into the platform analytics and help us better understand what was working (and what wasn't) as we tried to grow our followers and increase engagement on our posts.
  • Specialized in tracking Instagram Analytics.
  • Easy to understand data visuals.
  • Simple to use with no steep learning curve.
  • Fairly fast.
  • Manipulating data can be difficult.
  • Paid and organic posts couldn't be separated.
  • Tracking story posts you wanted to group is messy.
I'd say if you're looking for a high-level view of what's happening on your brand's Instagram, this is a great tool to you. I certainly wouldn't look for any deep analytics here though.
Read this authenticated review
November 14, 2018
Kelcey Zacarese | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
My team uses Iconosquare to review metrics from the content we post on Instagram in feed and Instagram stories. It is also helpful for us to not only review content metrics, but see the progression of our follower counts, engagement rates, and overall web conversions.
  • Simple and easy interface to navigate
  • Engagement rates, engagement metrics
  • Follower Growth and Trends
  • Only accesses Facebook and Instagram analytics - no other platforms
  • Does not separate paid and organic metrics
  • A lot of features you need to pay extra for
This tool is well suited for those who are either small or medium businesses and are looking for basic analytics and reporting metrics to share with their clients and or team members to present. Many of the graphs are easy to read and shareable either in downloadable form or PDF.
Read Kelcey Zacarese's full review
March 27, 2017
Jared DeLong | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Iconosquare was being used in our marketing efforts to dig deeper into our analytics on when we were receiving the best engagement from followers, which types of posts were best for our audience and also how we were bringing new followers to our account. It allowed us to compare posts on different days hour by hour and also see the net growth and engagement more deeply than we could have by just using the native app.
  • Provides in-depth analytics on engagement.
  • Provides in-depth analytics on consistencies among your follower base.
  • Provides insight into ways to grow your followership and refine your content.
  • I think they could offer some deeper analytics if they allowed users to tag the type of content you were posting to see any trends by that tag.
  • Iconosquare's service should be cheaper. I know lots of organizations who could benefit from using the tool, but it's just not within budget for them.
  • The filtering options for date ranges and other queries isn't user-friendly.
Iconosquare is great for looking at your analytics and what you're doing well with your Instagram marketing. It will not tell you what you need to do to get 10,000 followers like some of those other shams out there, so you do need to know what you're doing on Instagram and how to use the data it provides to grow your presence.
Read Jared DeLong's full review
May 22, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Iconosquare is being used within the Marketing Department on our Digital team. We have three large Instagram accounts with tens of thousands of followers, and Facebook profiles with thousands more. Iconosquare is really our source of truth for Instagram and Facebook analytics. We are able to track follower metrics, engagement trends, track competitor accounts, and much more. It supplies us with so much more information and data than the standard analytics through the native Instagram/Facebook platforms.
  • Competitor Analysis
  • Social Media Analytics
  • Social Listening
  • Instagram Post Management (this is largely an Instagram API fault)
  • Comment Tracking
  • Instagram Publishing
Iconosquare is excellent for social media (specifically Instagram and Facebook) analytics. The competitor analysis and engagement metrics really give you an all in one dashboard for those accounts. The one thing it will not do well is handle publishing of posts, but this is largely because Instagram has shut down their API to allow less and less access. You used to be able to follow accounts, find influencers, and comment through Iconosquare, but it has lost that ability due to the Instagram API changes. That being said, for Instagram, even Hootsuite struggles with publishing, and that does not have near the amount of analytics that Iconosquare does.
Read this authenticated review

What is Iconosquare?

"Iconosquare is a social media analytics and management platform helping brands and Agencies with in depth reporting and analysis for Instagram, Facebook and Twitter."

Iconosquare's social media analytics aim to enable users to:
  • Make strategic decisions for Instagram, Facebook and Twitter based on concrete data;
  • Build a brand using statistics;
  • Save time with content scheduling, in-depth reporting and analysis;
  • Monitor several profiles from the same dashboard;
  • Compare results with competitors;
  • Manage conversations around a brand;
  • Engage with a community;
  • Collaborate with a team.
Iconosquare boasts 10,000 agencies and companies as users.

Iconosquare Features

Has featureAnalytics
Has featureScheduling
Has featureMonitoring

Iconosquare Screenshots

Iconosquare Videos (4)

Iconosquare Competitors

Iconosquare Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Pro$49per month
Advanced$79per month
Enterprise$139per month

Iconosquare Support Options

 Free VersionPaid Version
Live Chat
Social Media

Iconosquare Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:Global
Supported Languages: French, English

Frequently Asked Questions

What is Iconosquare's best feature?

Reviewers rate Support Rating highest, with a score of 9.4.

Who uses Iconosquare?

The most common users of Iconosquare are from Mid-size Companies and the Marketing & Advertising industry.