The best twitter marketing tool, bro | TrustRadius

Overall Satisfaction with Audiense

Pros and Cons

Pros

Helps us find influencers are reach out to them.
Mass add/remove accounts we follow.
Understand competitors' followers and twitter strategy.

Cons

Could have a better UI. Sometimes confusing or hard to navigate.

Return on Investment

Increased Lead Generation.
Increased lead generation email capture.
Increased social sharing of our company.

Alternatives Considered

Hootsuite Follower Wonk Got these 2 products and Audiense to get social media going.

Likelihood to Recommend

Using Audiense

Business Processes Supported

Mass add/removal of accounts we follow.
Find accounts pertaining to us.
Find influencers.

Likelihood to Renew

10

Does everything you could ask for in a Twitter tool for business.

Audiense Implementation

Implementation Rating

10

Just a plug and play online tool.

Implementation Details / Implementation Partner

Implemented in-house

Audiense Training

Training Types Used

Online training
Self-taught

Online Training

9

Pretty simple to start using. Have to do some self-study to learn more advanced features

Ease of Audiense Training

Yes, very easy to learn. Takes 5-10 minutes.

Audiense Support

Support Rating

10

Any questions we had were promptly answered.

Premium Support

No

Comments

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Josie Durney
commented 2 years ago
Hi! Thank-you for your review of our platform! We love to hear that we have been valuable in helping you to identify relevant influencers, easily manage your community via follow/unfollow and learn more about your competitors' audience. If you have further details on what you would like to see from our UI, please let us know via productrequest@audiense.com