SolarWinds Dameware gives you the access you need - when you need it!
December 16, 2019

SolarWinds Dameware gives you the access you need - when you need it!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Dameware Remote Everywhere

Dameware Remote helps us stay plugged into issues with our hosts throughout the region/network. When we need to address a problem or issue we can remote into any machine necessary. This allows our Directors and regional employees to support sites within their region. Without this we'd be forced to spend extra time and money traveling and supporting these facilities.

Pros

  • Allow remote access to important systems.
  • Securely setup connections to host.

Cons

  • The size of the remote access screen is sometimes small.
  • Ability to chat with users on the connected host could be better.
  • The ability to access systems without travel - savings in travel cost.
  • The ability to access systems after hours - flexibility of after-hours access.
TeamViewer has better screen sizing - but the connection is not as good. SolarWinds definitely feels more secure and gives me an environment that I feel is more functionally pleasing.
When I need access due to any issues, SolarWinds is always available to help. The sales team is usually also available to not only sell but also support by getting us directed to the right support team members. I feel valued as a customer.

Do you think SolarWinds Dameware Remote Everywhere (DRE) delivers good value for the price?

Yes

Are you happy with SolarWinds Dameware Remote Everywhere (DRE)'s feature set?

Yes

Did SolarWinds Dameware Remote Everywhere (DRE) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SolarWinds Dameware Remote Everywhere (DRE) go as expected?

I wasn't involved with the implementation phase

Would you buy SolarWinds Dameware Remote Everywhere (DRE) again?

Yes

Perfect for setting up remote access that is secure and quick and painless. Allowing employees to access systems that need immediate attention. It's not so great if you needed a larger view of a system, i.e. if a system has multiple screens or lots of data, it is sometimes hard to read due to the size of the window for remote access.

SolarWinds Dameware Remote Everywhere (DRE) Feature Ratings

Remote Administration
7.8
Screen sharing
8
File transfer
9
Instant message
6
Access to sleeping/powered-off computers
7
Over-the-Internet remote session
9
Initiate remote control from mobile
8
Remote management of servers & workstations
9
Centralized management dashboard
9
Session record
6
Annotations
7
Monitoring and Alerts
7
Multi-platform remote control
8

Comments

More Reviews of SolarWinds Dameware Remote Everywhere (DRE)

  1. Home
  2. Remote Desktop Software
  3. SolarWinds Dameware Remote Everywhere (DRE) Reviews
  4. User Review of SolarWinds Dameware Remote Everywhere (DRE)