Loggly: we needed something fast and it worked well.
September 29, 2020

Loggly: we needed something fast and it worked well.

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Loggly

Loggly was used by a particular department/product line. It was used only at the free tier and by a team with minimal operations experience. The setup and configuration were very simple and straight-forward. It enabled centralized log management for a team that otherwise wouldn't have had this in place. Ease of use and free tier were the primary factors in the decision to use this service.
  • Ease of setup
  • Intuitive UX
  • Response times are fast
  • The system seemed to lack the power (AI anomaly detection) of other offerings, but we were only on the free tier.
  • No advanced features were evaluated.
  • Able to address security and ops requirements quickly.
  • Enabled team to do better troubleshooting.
I've used ELK, Sumo, Splunk, Cloudtrail/watch, Sentinel. You get what you pay for. If you have the time, expertise, and budget for a Splunk setup, you can't beat it. ELK is great for OSS shops but takes more hand-holding to scale and stabilize. Loggly, for us, was closer to the easy/cheap side of the spectrum, but as we didn't explore the paid options we can't really compare the power features.
For a small team looking to get up and running quickly, it's perfect. For more advanced teams with dedicated staff, I'd probably not recommend this solution and stick with the heavy hitters in this vertical.