Loggly helps us daily. However, its search and reporting capabilities also leave us wanting more.
October 01, 2020
Loggly helps us daily. However, its search and reporting capabilities also leave us wanting more.
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with SolarWinds Loggly
Loggly allows us to collect the logs from our various services in our solution and see them in one place.
Pros
- Loggly is easy to integration. If you can make JSON from your logs you can use it. Adding it to a Python stack was trivial. Standard python logging, Loggly backend.
- Easy user management to allow people see view the logs.
- Documented API to retrieve and query the logs.
Cons
- The search interface. It remembers the last time window you chose. So you constantly are looking at the wrong logs.
- Everything is chunked on words. So searching for say an email address does not consistently work be it breaks someone@somewhere.com into someone, somewhere, com.
- filtering in the results is quite limited. Copy and paste is often broken by how the results are displayed.
- Finding the link to share a particular log is a process of frustration of finding just the right place to click to make the buttons appear.
- Having all of the logs in one place has helped us find related problems more quickly.
- Loggly has made our logs more visible to more people in the company enabling faster customer problem resolution.
- Their API has enabled us to make custom dashboards to track high impact problems.
Loggly enabled us to get moving quickly. Update our logger, setup the account, done. We scaled as we used the logging more.
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