SolarWinds N-Central Review
September 03, 2020

SolarWinds N-Central Review

Steven Cox | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with SolarWinds N-central

We use N-Central to manage AV, patching, and to provide remote helpdesk support to our clients. We also make heavy use of automation via Automation Manager and powershell.

N-Central has provided us with an avenue to increase revenue and to provide a fantastic support model for our clients. One of our clients is a bank, and they are routinely audited for both Microsoft and 3rd party patching. Since we started with them they've passed their patching audits with flying colors, and with their previous IT provider and WSUS they routinely failed.

We also make heavy use of the reporting and alerting features. We send weekly AV reports and monthly Executive Summaries to our clients. We've also integrated N-Central with Connextwise so tickets are automatically generated should a device have an issue.

Pros

  • Reporting
  • Alerting
  • Patching
  • Remote Access

Cons

  • I'd love for more built-in automation manager scripts
Support has been consistently helpful and knowledgeable.

Do you think N-able N-central delivers good value for the price?

Yes

Are you happy with N-able N-central's feature set?

Yes

Did N-able N-central live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of N-able N-central go as expected?

Yes

Would you buy N-able N-central again?

Yes

Earlier I mentioned a bank. N-Central has allowed us to keep the client more than pleased with the success we've had their with patching and AV.

Comments

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