Remote Monitoring and Management Software

Remote Monitoring and Management Software Overview

What is Remote Monitoring and Management Software?

Remote Monitoring and Management software or RMM software is a network monitoring application often offered by service providers to maintain their customer’s IT systems remotely. Businesses can also utilize these tools to allow a centralized IT team to manage systems at multiple locations. RMM tools fit under the System Monitoring Software umbrella, however, they differ from other products in this category along one key dimension.

As its name suggests, RMM software is operated remotely from the system that it is monitoring. This allows companies to outsource the task of tracking IT system performance to a service provider or manage systems at branch offices with a single team. Companies need only download ‘agent software’ onto the devices being monitored and the remote management team can access and monitor the device.

Features & Capabilities

The most common features offered by RMM tools are as follows:

  • Remote system monitoring

  • Remote system management

  • Issue Tracking

  • Patch Management

  • Backup capabilities

Remote Monitoring and Management Pricing Information

Pricing for remote monitoring and management tools is dependent on the nature of the tool. RMM tools offered by vendors in conjunction with their systems are often built into the price of those systems. Businesses using RMM tools to extend the ability of their IT teams should expect to pay at least $50.00 per month.

Remote Monitoring and Management Products

(1-8 of 8) Sorted by Most Reviews

LogMeIn Central
60 ratings
64 reviews
LogMeIn Central is a powerful, cloud-based remote monitoring and endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, the vendor promises that LogMe…
ConnectWise Automate (formerly LabTech)
76 ratings
53 reviews
Top Rated
ConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.
Kaseya VSA
44 ratings
24 reviews
Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and …
SolarWinds N-central
29 ratings
16 reviews
The SolarWinds N-central remote monitoring and management platform is designed to help managed service providers handle complex networks. With extensive automation and in-depth configurability options, security features like antivirus and patch management, and integrated backup, N-central is built t…
10 ratings
9 reviews
NinjaRMM is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.
Dragon RMM (ITarian / Comodo ONE)
1 rating
1 review
Comodo's RMM solution, Dragon RMM (or ITarian, also known as Comodo One) is a remote monitoring and management (RMM) tool suite supporting patch management, auto discovery, network assessment, ITSM, and payment management tool for ITSM service providers.
0 ratings
1 review
Addigy in Miami provides a cloud-based IT management platform for managing an Apple ecosystem (all Macs and iOS devices). The Addigy platform provides the user with the ability to manage assets from anywhere in the world and deliver: Asset Management, Monitoring, Automated Remediation, Maintenance, …
Action1 Cloud Remote Monitoring and Management Solution
0 ratings
1 review
Action1 is a cloud-based RMM solution for enterprise IT professionals and MSPs alike. The solution can be implemented and scaled within an organization of any size.The Action1 solution is designed to enable IT professionals to gain complete visibility on the health and security of the managed endpoi…

Frequently Asked Questions

What businesses benefit most from RMM tools?

Two types of businesses benefit highly from RMM software. Larger businesses with a centralized IT team and multiple systems to monitor can extend the reach of their IT team. Smaller businesses with limited IT resources can also take advantage of remote monitoring offered by third parties.

How are RMM tools different from system monitoring tools?

RMM tools can be thought about as a subsection of system monitoring tools. The primary difference between the two is that RMM tools can monitor systems remotely, while typical system monitoring tools are installed on premise for each system managed,

Are there any free or open source RMM tools?

There are no feature-complete free RMM tools, but many third-party vendors of cloud-based software also include RMM, so businesses can access RMM tools at an affordable or free rate.