N-able N-central

Overview

Reviews

Solid performer for the MSP market

8
We are a small MSP using and central on several thousand endpoints to manage remote access remote support patch management and other …
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SolarWinds N-central Review

7
It is used by multiple departments, but primarily by the service desk folks that use it day in and day out. Primary function is to provide …
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SolarWinds N-Central Review

10
We use N-Central to manage AV, patching, and to provide remote helpdesk support to our clients. We also make heavy use of automation via …
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N-central Review

8
We use it daily in our support department. All of our technicians and sales staff have access to the N-central console for access to …
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N-central Review

10
We use it to manage our clients. Through N-central I can deploy patches remote into computer run remote fixes and even manage antiviruses. …

Best price for the most tools

8
We use it for asset management, desktop automation, patch management, and remote support.
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N-central deployment

7
We use N-central for a variety of end user/endpoint purposes. We monitor laptops, desktops, and servers. We deploy security patches with …
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You won't find much better than this one!

10
We use N-Central solely in our MIS department. We replaced the Kaspersky Remote Administration Console as well as GoToAssist for internal …
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Reviewer Pros & Cons

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Pricing

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What is N-able N-central?

MSPs and IT professionals use N-able™ N-central® to monitor and manage devices and complex networks remotely. N-central provides visibility and efficiency as the user's needs scale. N-central can help users: 1. Proactively monitor everything on a customer network—not just servers and…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is ConnectWise Automate?

ConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.

What is Microsoft Endpoint Manager (Microsoft Intune + SCCM)?

Microsoft Endpoint Manager, combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr with the mobile device management application Microsoft Intune, is presented as a unified endpoint management option. The former Microsoft Intune is an endpoint…

Features Scorecard

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Product Details

What is N-able N-central?

MSPs and IT professionals use N-able™ N-central® to monitor and manage devices and complex networks remotely. N-central provides visibility and efficiency as the user's needs scale. N-central can help users:

1. Proactively monitor everything on a customer network—not just servers and workstations—and troubleshoot.

2. Stay on top of threats with features like MFA, antivirus, integrated endpoint detection and response, data backup, disk encryption, email protection, and password management .


3. Automate routine tasks using rules and filters to customize policies by customer, site, or device type to gain precision and control.

N-able N-central Features

  • Supported: Remote Monitoring & Management
  • Supported: Endpoint Detection & Response
  • Supported: Network Topology Mapping
  • Supported: Mobile Device Management
  • Supported: Remote Access
  • Supported: Automation Manager

N-able N-central Screenshots

N-able N-central DashboardRemote desktop access with Take Control

N-able N-central Video

SolarWinds N-central: One Powerful IT Management Platform

N-able N-central Competitors

N-able N-central Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android

Alternatives

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Frequently Asked Questions

What is N-able N-central's best feature?

Reviewers rate Usability highest, with a score of 9.

Who uses N-able N-central?

The most common users of N-able N-central are from Small Businesses and the Information Technology & Services industry.

Reviews

(1-8 of 8)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
Every time we have reached out to SolarWinds they are quick to respond, even offering support chat 24/7. Their support team is great and works with you to find solutions to issues. They have taken items we had issues with before and used those to create updates so that the issue is handled better in the future.
Score 9 out of 10
Vetted Review
Verified User
Review Source
For the most part, support has been good, but often we need to reach out to our account manager to ask that cases be escalated. First level support can often be frustrating to work with. There are particular support engineers that we know we won't get good service from when they are assigned to cases. The level of support offered did become worse when the company was sold to SolarWinds.
Nicolas Poague | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
A lot of time is spent going back and forth when creating a support case. The biggest problem with this is that it usually takes a day to get a response, so when you have to supply additional information, it may be another day until you hear anything back. A plan of action is almost never provided, or a status update. Short generic answers are often provided. Management does not seem too invested in making improvements.
November 14, 2019

N-central Review

Robert Guy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Their support team, both on initial deployment and support after has been excellent in my opinion. We were basically hand help through the initial deployment and all the issues since then have been easy to work through with their support team.
Score 7 out of 10
Vetted Review
Reseller
Review Source
Support team is responsive and helpful even during the product setup. They are willing to talk to their customers via slack channel in order to obtain feedback for future functionality.