N-able N-central

N-able N-central

N-able N-central

Overview

Reviews

Solid performer for the MSP market

8
We are a small MSP using and central on several thousand endpoints to manage remote access remote support patch management and other …
Verified User
Vice-President in Information Technology
Computer Hardware Company, 11-50 employees
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SolarWinds N-central Review

7
It is used by multiple departments, but primarily by the service desk folks that use it day in and day out. Primary function is to provide …
Verified User
Engineer in Information Technology
Information Technology & Services Company, 201-500 employees
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SolarWinds N-Central Review

10
We use N-Central to manage AV, patching, and to provide remote helpdesk support to our clients. We also make heavy use of automation via …
Steven Cox | TrustRadius Reviewer
Steven Cox
Cloud Services Support Manager
Centrality Business Technologies (Computer & Network Security, 11-50 employees)
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N-central Review

8
We use it daily in our support department. All of our technicians and sales staff have access to the N-central console for access to …
Robert Guy | TrustRadius Reviewer
Robert Guy
Managed Services Adminsitrator
Diversified Computer Resources, Inc (Computer Networking, 11-50 employees)
Read full review

N-central Review

10
We use it to manage our clients. Through N-central I can deploy patches remote into computer run remote fixes and even manage antiviruses. …

Best price for the most tools

8
We use it for asset management, desktop automation, patch management, and remote support.
Verified User
Administrator in Information Technology
Information Technology and Services Company, 51-200 employees
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N-central deployment

7
We use N-central for a variety of end user/endpoint purposes. We monitor laptops, desktops, and servers. We deploy security patches with …
Verified User
Engineer in Information Technology
Information Technology and Services Company, 51-200 employees
Read full review

You won't find much better than this one!

10
We use N-Central solely in our MIS department. We replaced the Kaspersky Remote Administration Console as well as GoToAssist for internal …
Verified User
Technician in Information Technology
Plastics Company, 1001-5000 employees
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Reviewer Pros & Cons

View all pros & cons
CM
chris maddox
Senior Consultant
Moser Consulting (Information Technology and Services, 201-500 employees)
Verified User
Vice-President in Information Technology
Computer Hardware Company, 11-50 employees

Pricing

View all pricing
N-able N-central

N-able N-central

N/A
Unavailable

What is N-able N-central?

MSPs and IT professionals use N-able™ N-central® to monitor and manage devices and complex networks remotely. N-central provides visibility and efficiency as the user's needs scale. N-central can help users: 1. Proactively monitor everything on a customer network—not just servers and…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

16 people want pricing too

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What is ConnectWise Automate?

ConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

$5
per user/per month

What is Microsoft Endpoint Manager (Microsoft Intune + SCCM)?

Microsoft Endpoint Manager, combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr with the mobile device management application Microsoft Intune, is presented as a unified endpoint management option. The former Microsoft Intune is an endpoint…

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is N-able N-central?

MSPs and IT professionals use N-able™ N-central® to monitor and manage devices and complex networks remotely. N-central provides visibility and efficiency as the user's needs scale. N-central can help users:

1. Proactively monitor everything on a customer network—not just servers and workstations—and troubleshoot.

2. Stay on top of threats with features like MFA, antivirus, integrated endpoint detection and response, data backup, disk encryption, email protection, and password management .


3. Automate routine tasks using rules and filters to customize policies by customer, site, or device type to gain precision and control.

N-able N-central Features

  • Supported: Remote Monitoring & Management
  • Supported: Endpoint Detection & Response
  • Supported: Network Topology Mapping
  • Supported: Mobile Device Management
  • Supported: Remote Access
  • Supported: Automation Manager

N-able N-central Screenshots

N-able N-central DashboardRemote desktop access with Take Control

N-able N-central Video

SolarWinds N-central: One Powerful IT Management Platform

N-able N-central Competitors

N-able N-central Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android

Alternatives

View all alternatives

Frequently Asked Questions

What is N-able N-central's best feature?

Reviewers rate Usability highest, with a score of 9.

Who uses N-able N-central?

The most common users of N-able N-central are from Small Businesses and the Information Technology & Services industry.

Reviews and Ratings

(8)

Ratings

Likelihood to Recommend (18)

8.6
86%

Likelihood to Renew (2)

9.1
91%

Usability (3)

9.0
90%

Support Rating (14)

8.6
86%

Implementation Rating (4)

8.4
84%

Reviews

(1-8 of 8)
Companies can't remove reviews or game the system. Here's why
October 21, 2021

N-central is a great tool if you can get through the learning curve

CM
chris maddox
Senior Consultant
Moser Consulting (Information Technology and Services, 201-500 employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

8
Every time we have reached out to SolarWinds they are quick to respond, even offering support chat 24/7. Their support team is great and works with you to find solutions to issues. They have taken items we had issues with before and used those to create updates so that the issue is handled better in the future.
April 06, 2021

Overall, the Best RMM Tool I've Used, Some Room for Improvement

Verified User
Manager in Information Technology
Information Technology & Services Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Rating

7
For the most part, support has been good, but often we need to reach out to our account manager to ask that cases be escalated. First level support can often be frustrating to work with. There are particular support engineers that we know we won't get good service from when they are assigned to cases. The level of support offered did become worse when the company was sold to SolarWinds.
January 19, 2020

A great RMM tool, so long as you don't need support

Nicolas Poague | TrustRadius Reviewer
Nicolas Poague
NOC Supervisor
One2One Inc (Information Technology and Services, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

3
A lot of time is spent going back and forth when creating a support case. The biggest problem with this is that it usually takes a day to get a response, so when you have to supply additional information, it may be another day until you hear anything back. A plan of action is almost never provided, or a status update. Short generic answers are often provided. Management does not seem too invested in making improvements.
November 14, 2019

N-central Review

Robert Guy | TrustRadius Reviewer
Robert Guy
Managed Services Adminsitrator
Diversified Computer Resources, Inc (Computer Networking, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

9
Their support team, both on initial deployment and support after has been excellent in my opinion. We were basically hand help through the initial deployment and all the issues since then have been easy to work through with their support team.
August 28, 2019

Good, scalable solution for MSP with some challenges

Verified User
Executive in Engineering
Computer & Network Security Company, 11-50 employees
Score 7 out of 10
Vetted Review
Reseller
Review Source

Support Rating

8
Support team is responsive and helpful even during the product setup. They are willing to talk to their customers via slack channel in order to obtain feedback for future functionality.