N-able N-central

N-able N-central

Score 7.9 out of 10
N-able N-central

Overview

What is N-able N-central?

MSPs and IT professionals use N-able™ N-central® to monitor and manage devices and complex networks remotely. N-central provides visibility and efficiency as the user's needs scale. N-central can help users:

1. Proactively monitor everything on a customer network—not just servers...

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Recent Reviews

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Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is N-able N-central?

MSPs and IT professionals use N-able™ N-central® to monitor and manage devices and complex networks remotely. N-central provides visibility and efficiency as the user's needs scale. N-central can help users: 1. Proactively monitor everything on a customer network—not just servers and…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Demos

SolarWinds N-central: One Powerful IT Management Platform
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Product Details

What is N-able N-central?

MSPs and IT professionals use N-able™ N-central® to monitor and manage devices and complex networks remotely. N-central provides visibility and efficiency as the user's needs scale. N-central can help users:

1. Proactively monitor everything on a customer network—not just servers and workstations—and troubleshoot.

2. Stay on top of threats with features like MFA, antivirus, integrated endpoint detection and response, data backup, disk encryption, email protection, and password management .


3. Automate routine tasks using rules and filters to customize policies by customer, site, or device type to gain precision and control.

N-able N-central Features

  • Supported: Remote Monitoring & Management
  • Supported: Endpoint Detection & Response
  • Supported: Network Topology Mapping
  • Supported: Mobile Device Management
  • Supported: Remote Access
  • Supported: Automation Manager

N-able N-central Screenshots

Screenshot of N-able N-central DashboardScreenshot of Remote desktop access with Take Control

N-able N-central Video

SolarWinds N-central: One Powerful IT Management Platform

N-able N-central Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Datto SIRIS, ConnectWise Automate, and Kaseya Traverse are common alternatives for N-able N-central.

Reviewers rate Usability highest, with a score of 9.1.

The most common users of N-able N-central are from Small Businesses (1-50 employees).
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Comparisons

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Reviews

(1-8 of 8)
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Score 8 out of 10
Vetted Review
Verified User
Every time we have reached out to SolarWinds they are quick to respond, even offering support chat 24/7. Their support team is great and works with you to find solutions to issues. They have taken items we had issues with before and used those to create updates so that the issue is handled better in the future.
Score 9 out of 10
Vetted Review
Verified User
For the most part, support has been good, but often we need to reach out to our account manager to ask that cases be escalated. First level support can often be frustrating to work with. There are particular support engineers that we know we won't get good service from when they are assigned to cases. The level of support offered did become worse when the company was sold to SolarWinds.
Nicolas Poague | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
A lot of time is spent going back and forth when creating a support case. The biggest problem with this is that it usually takes a day to get a response, so when you have to supply additional information, it may be another day until you hear anything back. A plan of action is almost never provided, or a status update. Short generic answers are often provided. Management does not seem too invested in making improvements.
November 14, 2019

N-central Review

Robert Guy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Their support team, both on initial deployment and support after has been excellent in my opinion. We were basically hand help through the initial deployment and all the issues since then have been easy to work through with their support team.
Score 7 out of 10
Vetted Review
Reseller
Support team is responsive and helpful even during the product setup. They are willing to talk to their customers via slack channel in order to obtain feedback for future functionality.
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