SolarWinds N-central Review
March 03, 2021

SolarWinds N-central Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SolarWinds N-central

It is used by multiple departments, but primarily by the service desk folks that use it day in and day out. Primary function is to provide quick remote access to the endpoints. The hidden features are the patching and alerting. The automation tool is fairly good, but there are some areas [for] improvement such as using MSI. The lacking support of mac products changes with each revision, but is slowly gaining some improvements. The trust in the platform was weakened with the breach, and the endpoint clients are a bit gun-shy.
  • Endpoint access.
  • Patching.
  • Some basic reporting.
  • Apple product support.
  • Scripting for apple.
  • Removal tool of the agent is hit and miss.
  • It's a needed tool and grown accustomed to needing it.
In my eyes, if I could I would have switched to automate, but this is a distant second or third.

Do you think N-able N-central delivers good value for the price?

Not sure

Are you happy with N-able N-central's feature set?

Yes

Did N-able N-central live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of N-able N-central go as expected?

Yes

Would you buy N-able N-central again?

No

Mid size msp, with limited budget - I have had a few too many un-needed calls for support for very easy fixes, but it needed a call to sort out.

N-able N-central Feature Ratings