SolarWinds Proves Time and Time
August 28, 2018

SolarWinds Proves Time and Time

AJ Gumataotao | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Network Performance Monitor

Solarwinds NPM is current being used in my organization's network throughout. As for access to the platform it is restricted to the IT team at the moment but are working to get real-time statistics to display on our SharePoint portal for all organization users to see the real-time health of our network and services. NPM has solved a couple of problems that were important to identifying root causes for network or network related issues. This was accomplished by utilizing the built-in features of NPM such as device polling (SNMP/PING) which gives us a status of the health of a device or the reachability to it, and NetPath has helped in cases where we have had ISPs failover and increase latency or increase the amount of network hops to a configured resource.

Pros

  • Easy to navigate UI while still providing powerful monitoring features.
  • Wide range of features to monitor just about any network/service.
  • Configurable (eye candy) reporting for upper management.
  • alerting features are very good for just about of any type of alerting you need

Cons

  • With many services moving to the cloud monitoring can be a challenge depending on your cloud deployments.
  • Pricey but much less work to do than open source / free tools.
  • If not configured to its full potential or to your organization's needs it can appear to be useless for it's price.
  • Alarms in a device can only be acknowledged individually and not on a incident affected basis.
  • For newer devices/platforms you have to customize pollers as the built-in pollers may report incorrect data.
  • We have visibility into our network and services like this organization has not had before with our Cisco IOS/Nexus devices.
  • We have a more than capable compute platform that easily handled the SolarWinds NPM installation with no additional hardware purchases.
  • The amount of labor hours spent configuring NPM is significantly less that other tools I have used which is a huge plus.
Best suited for networks with platforms that have no type of performance/health statistics gathering built-in. May not be appropriate if you have a full cloud managed platform such as Cisco Meraki which has plenty of performance/heath data in its dashboard already.

SolarWinds NPM Feature Ratings

Automated network device discovery
10
Network monitoring
10
Baseline threshold calculation
10
Alerts
10
Network capacity planning
10
Packet capture analysis
Not Rated
Network mapping
10
Customizable reports
10
Wireless infrastructure monitoring
Not Rated
Hardware health monitoring
10

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