Overall Satisfaction with SolarWinds Network Performance Monitor
We are currently using SolarWinds Network Performance Monitor (NPM) to provide enterprise-wide monitoring across a physical campus location in Irvine, Satellite WAN locations (MPLS) and Meraki managed sites. We also utilize NPM in conjunction with Netflow and Voice Network Quality Manager (VNQM) to get a complete picture of our entire Enterprise infrastructure.
It address the strong need for a stable and quick network for our Enterprise Services (Proprietary applications created to service Glidewell needs).
It address the strong need for a stable and quick network for our Enterprise Services (Proprietary applications created to service Glidewell needs).
- Summarized network statistics in easy to use out-of-the-box graphs
- Quick and very pretty presentation-quality graph via "PerfStack". A quick-fire comparison graph solution provided only with SolarWinds products.
- Most tools are pre-scripted and work well in most environments. Easier for entry-level positions to learn. No learning to script needed to start.
- Since it summarizes most of the details, it lacks any real-time functionality. If a user complains of network slowness, you'll have to use either a separate tool to drill down in real time after the fact and hope it replicates or if the network issues are quick and intermittent, it will be missed by SW unless you have super aggressive and almost unrealistic polling times (sub-minute) for the SolarWinds platform, particularly the polling engine
- Frequent crashes related to the Orion Platform.
- Some features are released without optimization or cause severe platform issues and ultimately end up being disabled until patched later.
- Updates tend to be on the slow side when it comes to APIs for new technology. Examples: Meraki, Nexus OS(SD-WAN), etc.
- It has saved us hundreds of thousands of dollars by avoiding production outage by simply providing an overview of our network and narrowing the extent of issues. To be fair though, this value add can be provided by simply having any network solution. It just happened to be we chose SW NPM.
We inherited NPM from our Network Engineers, we then evaluated other providers after the software lifecycle of two years came up. SolarWinds only made it because of price. It was by far the cheapest, so cheap that the far superior products, even with all the improvements could not compete with our limited budget. We needed a monolithic tool under 50k a year in maintenance. All the combined Orion Platform tools for us, cost less than 25k a year. (SAM, NPM, NetFlow, VNQM, WPM, Extra Web Server)
SolarWinds NPM Feature Ratings
Feature Questions
- Providing enterprise-wide metrics for aggregate network utilization
- Single-pane of glass, ease of use.
- Low ceiling for entry; does not require engineer level knowledge to use.
- It's cheap, gets the basic job done, but, lacks in new features or new device type support
- Price
- Existing Relationship with the Vendor
Price only. It was the saving grace for SolarWinds on our last software review. Barely.