Solarwinds SAM and Virtualisation Monitor
April 09, 2021

Solarwinds SAM and Virtualisation Monitor

Adam Radics | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Server & Application Monitor

[SolarWinds Server & Application Monitor] is used to monitor the status of our operational technology platform used by production critical systems. It operates behind a firewall without internet connectivity and we use it to notify of issues with our VMware cluster, windows server VMs, and physical windows workstations. It also tracks the status of services at a basic level (eg IIS website up or down). It is capable of more advanced monitoring and analysis but we haven't used those features in great detail yet.
It does work well, however can be a little noisy with email alerts if you don't put some effort into tuning resource thresholds for VMs especially.
  • The dashboard is easy to use and very informative
  • Notifications are customisable
  • Setting up polling is easy without the need for agents on each system
  • Polling agents are useful for cross firewall applications and scalability
  • Alerting and setting thresholds can be difficult to ensure you aren't notified spuriously
  • Documentation on remote access permissions and tight firewall rules was a little hard to find. Some example group policies would have been helpful to allow monitoring without compromising security
  • The online update feature, where you use the system to deploy updates to other polling agents etc never worked for us, potentially because our system is quite locked down. We had to use the offline manual installer and the process wasn't as smooth as you would want
  • This is not for ROI over a short term period, it is a risk mitigation and any returns are in limiting lost production through early detection of issues
[SolarWinds Server & Application Monitor] is too much for small systems, it is best suited to medium or large deployments. It does a good job at monitoring infrastructure and the status of standard services like databases and IIS. If you want to monitor bespoke or custom applications it may be able to do so but likely in a limited way. We would like it to monitor or control system and historian statuses but are not sure if it can or would be worth the effort.

SolarWinds Server & Application Monitor Feature Ratings

Application monitoring
Database monitoring
Threshold alerts
Predictive capabilities
Application performance management console
Collaboration tools
Out-of-the box templates to monitor applications
Application dependency mapping and thresholding
Virtualization monitoring
Server availability and performance monitoring
Server usage monitoring and capacity forecasting
IT Asset Discovery