Great performance and protection for the price, and very easy to administer
October 31, 2024

Great performance and protection for the price, and very easy to administer

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SonicWall TZ

We have multiple locations and many hybrid workers in our company. SonicWall TZ allows us to easily tie all of our locations together and to allow our users to easily connect to our on-prem resources over a secure connection. Further, SonicWall TZ gives us a full suite of protections from bad actors out on the internet that is updated regularly and that we can trust will prevent a breach and compliment out other security products.

Pros

  • Easy to administer and setup
  • Reliable security features
  • Very cost effective business firewall
  • Reliable VPN solutions

Cons

  • Renewal costs are on the high side
  • Support can be slow to respond
  • Lower performance than some other brands for the price
  • Lack of reboot persistent logs
  • Hybrid\Remote work is made easy with the VPN solutions to allow us to hire offsite workers
  • SSL VPN seats are affordable and easy to add to the unit
Very easy to use and setup. The VPN features just work without having to fuss with them. The ability to use IPSEC or SSL VPN types is nice.
SonicWall TZ was a no brainer to choose over FortiGate or pfSense. We had used FortiGate units in the past and, in our experience, the interface is terrible, both on the device and the cloud side. There are constant updates that require you to jump through hoops to upgrade and patch. In my opinion, pfSense was overly complicated to administer. SonicWall TZ is easy to use and isn't fussy, it just works.

Do you think SonicWall TZ delivers good value for the price?

Yes

Are you happy with SonicWall TZ's feature set?

Yes

Did SonicWall TZ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SonicWall TZ go as expected?

Yes

Would you buy SonicWall TZ again?

Yes

SonicWall TZ OS is very easy to jump into with minimal previous experience compared to other brands. The interface is intuitive and all of the settings are easy to understand. The Knowledge base articles are comprehensive and easy to follow. There is a large number of these units out there with a great deal of community support.

SonicWall TZ Feature Ratings

Firewall
6.7
Identification Technologies
8
Visualization Tools
6
Content Inspection
7
Policy-based Controls
7
Active Directory and LDAP
5
Firewall Management Console
8
Reporting and Logging
3
VPN
9
High Availability
Not Rated
Stateful Inspection
7
Proxy Server
Not Rated

Evaluating SonicWall TZ and Competitors

  • Integration with Other Systems
  • Ease of Use
We might have purchased a higher tier instead next time as the performance can be overstated on paper.

SonicWall TZ Support

Once you get to a competent technician the support experience is better. But I have found that the lower tiers of support are very slow to respond (like 1 email per day) and you typically have to re-explain yourself a couple times before they get it. I have not used Phone support, and that may be a better experience.
ProsCons
Knowledgeable team
Kept well informed
Slow Resolution
Poor followup
Escalation required
Need to explain problems multiple times
Slow Initial Response
We did not

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