The good way to assess your enviroment
Cesare Arienti | TrustRadius Reviewer
December 10, 2019

The good way to assess your enviroment

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Spiceworks

Spiceworks has been used to assess our domain network of the whole organization. With its free license up to 100 devices has been useful to:
- Understand vulnerability on our network devices
- Patch level of Windows OS
  • Simple web interface.
  • 0-day checks.
  • A lot of "premade script."
  • Better management of scan exclusions.
  • Implement a more modern interface.
  • It saved hours of assessing time.
  • I was completely for our deployment.
  • It allowed us to fix some 0-day threats.
I didn't have a direct support contact, but the KB was very helpful and well explained. There's also a periodic mailing list that advise you of new interesting updates and 0-days. The official forum is full of custom users script that you can use and adapt for your deployment, this is fantastic!

Do you think Spiceworks delivers good value for the price?

Yes

Are you happy with Spiceworks's feature set?

Yes

Did Spiceworks live up to sales and marketing promises?

Yes

Did implementation of Spiceworks go as expected?

Yes

Would you buy Spiceworks again?

Yes

It's very useful in:
- asset management like licenses, computers, monitors,...
- OS patch level and 0-day checks
- small to big business

Spiceworks Feature Ratings

Organize and prioritize service tickets
Not Rated
Expert directory
Not Rated
Subscription-based notifications
8
ITSM collaboration and documentation
Not Rated
Ticket creation and submission
Not Rated
Ticket response
Not Rated
External knowledge base
9
Internal knowledge base
8
Customer portal
Not Rated
IVR
Not Rated
Social integration
Not Rated
Email support
Not Rated
Help Desk CRM integration
Not Rated